ROBERT HOOKS
Los Angeles,USA
Summary
Strategic IT leader with over20 years of experience driving innovation and enterprise-wide solutions in highly matrixed organizations. Proven expertise in aligning IT initiatives with business goals, delivering cost-effective solutions, and leading high-performance teams.
Overview
24
24
years of professional experience
Work History
VP IT Strategic Delivery
Curaleaf
12.2021 - 12.2024
- Company Overview: Growing, fast-paced multi-national cannabis company supporting full supply chain from cultivation, manufacturing, and distribution to wholesale and retail sales of medical and adult use products
- Led strategic alignment and value management, drive innovation, enable business productivity and predictably deliver best fit IT services
- Created enterprise project governance and portfolio management including intake, assessment, analysis, quantified justification, prioritization and funding standards to make value add investments
- Developed annual systems roadmap to align technology strategy and investments with the business strategy at the line of business and enterprise levels
- Established standards and best-fit waterfall, agile and water-scrum practices to ensure project success
- Directed all IT M&A activity from due diligences through integration for a diverse set of retail, operations, financial and other back-office systems
- Hands-on sourcing a tool and implementation partner and implementing a retail resource scheduling tool for a3,000-person retail group that saves $800,000/yr
- Executive project manager for time sensitive deployment of retail POS and eCommerce platform delivered on schedule and budget meeting all business and financial objectives
- Manage the development of SOX ITGC controls supporting company effort to get listed on the NYSE
IT Executive Director (contract), West Coast Studios
Warner Bros. Games
02.2021 - 12.2021
- Company Overview: Global video game development company
- Led IT for five of11 game development studios
- Directed cross-portfolio demand management for studios including support, operations backlog, studio projects, IT projects and enterprise projects
- Hands-on Program Director for the successful construction and fit-out of a green field cloud-based (AWS) game development studio in San Diego, CA
- Program director for the enterprise initiative to create the studio of the future that is cloud based (AWS) and studio agnostic
- Core team member for the enterprise initiative to transition game development from a studio centric IT operating model to a centralized service-delivery oriented model
- Studio director and design member in the enterprise return to office initiative to allow employees to work from the office, their home or both while retaining productivity levels and containing costs
Vice President, Enterprise PMO
DELUXE ENTERTAINMENT GROUP
02.2017 - 11.2020
- Company Overview: Fast-paced global post-production entertainment services organization
- Hands-on program management while leading governance and ‘ownership driven’ project and portfolio management services to align Business and IT strategies, develop architectures and deliver services through agile, waterfall and hybrid practices and highly engaged teams
- Developed vision and overall strategy for global enterprise PMO to identify, fund and deliver hard value projects on schedule, on budget with exceptional client satisfaction
- Established project review governance boards and portfolios aligned with the business to ensure projects deliver against strategic and operational objectives
- Implemented PPM tool, methodologies and community-of-excellence to manage the portfolio, program and project lifecycle from request through closure across the enterprise for transformation, process re-engineering, development, infrastructure, SaaS and M&A programs and projects
- Program managed IT portion of global operations transformation effort to off-shore Delivery, Localization, Digital Cinema and IT services to increase efficiencies and improve service levels
- Led several due diligences and acquisition integrations to our SAP, Workday, OnBase, ADP, Concur and MediaPulse platforms
- IT Program Director for Deluxe’s rapid Coronavirus response implementing a new complex global remote work plan all in alignment with multiple jurisdiction’s mandates, studio guidelines and Deluxe’s revenue, quality, and productivity priorities
- Drove strategic program for secure high-performance global infrastructure standardization and upgrades across all lines of business using a mix of on-prem, colo, and AWS solutions lowering costs by30% and reducing P1 outages by94%
- Directed global security standards and entertainment industry content protection program resulting in full compliance for all client, MPAA and TPN audits
Executive Director
AVACORE SOLUTIONS
01.2015 - 01.2017
- Company Overview: Boutique consulting company
- Provided consulting services on IT strategies, application architectures, project portfolio governance, project and program management and acquisition due diligence and integration
- For $19B Architecture, Engineering and Construction firm, developed global strategy and framework for 'fit for purpose' project delivery tools and procedures for their construction business
VP, Engineering & Design PMO, Application and M&A Services
JACOBS ENGINEERING
01.2010 - 01.2015
- Company Overview: Highly matrixed multinational architecture, engineering and construction firm with over70,000 employees and revenues over $12 billion supporting industrial, commercial, and government clients
- Led global client-facing team managing architecture, strategy, development, system and project support, PMO and M&A for Architecture, Engineering, Construction CAD and project delivery systems
- Directed IT Operations PMO with P&L responsibility for the IT portion of all engineering and construction project contracts globally including bid and proposal, mobilization, customization, support and close-out services
- Revised IT portion of bid and proposal process increasing accuracy, billability and margins
- Sponsored IT R&D PMO portfolio, creating competitive advantage with integrated project collaboration, document management and engineering deliverables system
- Established “key vendor” partnering strategy to increase influence over development plans, priorities and risk sharing in support of our technology roadmap
- Instituted Business Relationship Managers providing service delivery demand and performance management for each global region that was fully integrated into business operations
- Direct management of integration of Oracle suite, operations applications, infrastructure, service desk and commercials for a $1.2B acquisition of a global7,000-person Australian company on schedule and under budget with $27M reduction in on-going costs
- Hands-on management of due diligence and integration for a $900M divestiture and carve-out of a global4,000-person Mining and Minerals group completing on schedule, under budget with exceptional client satisfaction for Oracle suite, operations applications and infrastructure
- Directed several large, global due diligences and integrations for mergers, acquisitions, divestitures and carve-outs delivering efficiencies ranging from25 to45% across all IT services
- Drove global business and digital product and services roadmap and transformation for Oil and Gas, Biopharma, Buildings and Infrastructure industries leveraging Cloud, BIM, industry standard and internal tools to improve efficiencies and margins
- Delivered global engineering and design process enhancements with multi-site development teams saving $11M with emphasis on multi-office execution and offshoring
- Launched talent management program of engaging, mentoring, development planning and succession planning producing leaders at all levels, top performers and3% turnover
- Negotiated global agreements with Intergraph, Autodesk, and Bentley saving $4M
Director, Corporate PMO and Application Services
JACOBS ENGINEERING
01.2001 - 01.2010
- Company Overview: Highly matrixed multinational architecture, engineering and construction firm with over70,000 employees and revenues over $12 billion supporting industrial, commercial, and government clients
- Led global team responsible for strategy, development and support for corporate business systems including Finance, HR, Payroll, Safety, Sales, Quality, Communications and Legal and enterprise PMO
- Instituted Enterprise PMO portfolio management process delivering objective hard value total cost of ownership-based IT investment decisions
- Developed enterprise cross-functional Business and IT alignment strategy, light-weight governance, prioritization, tracking and reporting processes leveraging an architectural roadmap
- Introduced development and delivery SDLC utilizing Agile, Waterfall and Hybrid processes to deliver secure, high-performance systems more efficiently with higher quality
- Created several innovative standards for scheduling, costing and measuring systems delivery results averaging95% on-schedule,94% on-budget,93% client satisfaction and zero incidents, injuries or near misses
- Developed project register and project review process that mapped to “gates” in our SDLC to improve visibility, approvals, standards compliance and overall project and portfolio success
- Implemented balanced scorecards standardizing performance management across a range of development, support, client services, staff and cross-functional engagement KPIs
- Developed project client satisfaction process to understand true project success factors of clients and project sponsors beyond traditional metrics of on-schedule, on-budget and meets specifications
- Drove Enterprise Architecture with As-Is and To-Be models and heat-maps for application rationalization and a three-year roadmap for all IT domains
- Drove strategic roadmap implementing multi-year multi-program global ERP initiative across34 countries around single instance Oracle EBS, completing early most times with exceptional client satisfaction
- Included HR, financials, timekeeping, payroll, CRM, legal, and project controls
- Directed multiple Oracle database and Oracle EBS upgrades to11i and R12 including implementation partner selection and requisite hardware upgrades on-schedule and on-budget
- Established offshore development and support center in India supporting Oracle and global applications utilizing direct hire, contract, and outsourced services producing80% savings
- Led team providing development and support services for Aerospace, Department of Defense and Federal Buildings contracts contributing to competitive advantage and rebid success
- Negotiated global agreements with Oracle, Satyam (India), Hexaware (India) and OSI (India) saving $10M
- Delivered Sarbanes-Oxley compliant applications standards, at SOX’s inception, achieving zero deficiencies
Education
BS - Business Administration
University of Redlands
Redlands, CASkills
- Strategic Alignment
- Portfolio Management
- Data/Metrics Driven
- Customer Focused
- Application Delivery
- Value Driven
- Enterprise Architectures
- Change Management
- Peer Partnering
- Vendor Management
- Leadership Development
- Business Driven Governance
- Risk and Issue Management
- Learning Organizations
- Infrastructure Integration
Awards
Directed project that received CIO100 Award for innovation delivering measurable business value through an Engineering Business Intelligence System., Received six Jacobs Regional Performance Excellence Awards for most value driven projects., Earned one of the few Joseph J. Jacobs Master Builder Awards ever given to an IT project.
Timeline
VP IT Strategic Delivery
Curaleaf
12.2021 - 12.2024
IT Executive Director (contract), West Coast Studios
Warner Bros. Games
02.2021 - 12.2021
Vice President, Enterprise PMO
DELUXE ENTERTAINMENT GROUP
02.2017 - 11.2020
Executive Director
AVACORE SOLUTIONS
01.2015 - 01.2017
VP, Engineering & Design PMO, Application and M&A Services
JACOBS ENGINEERING
01.2010 - 01.2015
Director, Corporate PMO and Application Services
JACOBS ENGINEERING
01.2001 - 01.2010
BS - Business Administration
University of Redlands
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