ROBERT HOSEA
Senior Sales Associate
Conroe,USA
Summary
I am an organized team leader who builds positive rapport, inspires trust, and guides teams towards achievement of goals. I am a Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. I am highly motivated and performance focused, with the ability and desire to learn, and therefore expand my knowledge base. I have excellent analytical, interpersonal and communication skills and excel at all aspects of efficient retail sales with a strong focus on the achievement of targets and attention to detail.
I possess extensive expertise in client relations and revenue generation. I have a proven track record of exceeding sales targets and fostering long-term customer loyalty. I am committed to team collaboration and adaptable to dynamic market conditions. I am skilled in strategic planning, negotiation, and relationship building.
Overview
23
23
years of professional experience
Work History
Senior Sales Associate
Harbor Freight
12.2024 - 12.2025
- Credit card Applications -Top Performer
- Ordering/recovery of merchandise
- Warranty and membership signups -Top Performer
- Responsible for operating cash registers/computers and following cash handling procedures
- Customer service
- Excellent product knowledge
Sales Associate
Southern Tractor/Ace Hardware
01.2023 - 11.2024
- Responsible for operating cash registers/computers and following cash handling procedures.
- Ordering/Recovery of merchandise.
- Excellent product knowledge
- Stihl -Bronze Level
- Credit card Applications
- Complete Plan-o-gram procedures (merchandising, sets, and resets).
- Assemble merchandise and perform janitorial duties.
- Operate forklift
- Assist customers with loading purchases.
Team Member
Tractor Supply
09.2021 - 01.2023
- Responsible for operating cash registers/computers and following cash handling procedures.
- Recovery of merchandise.
- Participate in mandatory freight process.
- Complete Plan-o-gram procedures (merchandising, sets, and resets).
- Assemble merchandise and perform janitorial duties.
- Execute price changes/markdowns.
- Operate forklift and cardboard balter.
- Assist customers with loading purchases.
- Complete all documentation associated with any of the above job duties.
Team Leader
Kroger
12.2020 - 08.2021
- Built strong relationships with customers through positive attitude and attentive response.
- Planned, managed, and directed daily board operations to increase revenue and reduce costs through.
- Self-motivated professional
- Leadership
- Computer proficiency
- Supervision
- Interpersonal Communication
- P&L analysis.
- Led team of ten employees while providing exceptional customer service.
- Partnered with managers to identify and capitalize on sales trends and brand initiatives
Team Leader
Home Depot
06.2017 - 10.2020
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty.
- Documented counts and sorted finished work to promote easy access for shipping or additional procession.
Mechanical Technician
Emmett’s Marine
07.2011 - 09.2017
- Inspected and tested equipment, machinery, and components to diagnose issues, recognize defects, and determine appropriate repairs. Bulkhead and dock maintenance.
- Coordinated installation of systems, machinery, and components.
- Identified mechanical problems and determined best solutions for correction.
- Recommended retransmission equipment employment based on capabilities of equipment and mission requirements.
Marina Assistant Manager
Marina Del Sol
09.2002 - 10.2016
- Developed criteria, application instructions, procedural manuals, and contracts for federal and state public transportation programs.
- Diminished accidents resulting in yearly costs savings by identifying roof causes for corrective action.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Integrated warehouse operations with existing and new business processes.
- Tracked production and quality control systems to proactively identify deficiencies.
- Boosted account revenue and generated profit from backhaul revenue.
- Collaborated with manufacturing and supply chain management.
- Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
Education
High School Diploma -
Wiggins Lift Co. Inc.
El Rio, California03.2003
High School Diploma - undefined
El Toro High School
Lake Forest, CA09.1993
Skills
- Employee of the month 1125-Harbor Freight
- Credit Card Applications - Top performer -Harbor Freight, ACE Hardware, Tractor Supply & Home Depot
- Excelled at Membership & Warranty signups- Harbor Freight
- Excelled at Store percentages Harbor Freight, ACE Hardware, Tractor Supply & Home Depot
- Stihl Bronze Level certification
- Effective complaint resolution
- Product expertise in tools
- Safety protocols management
- Staff evaluation process
- Experienced in plumbing and electrical troubleshooting
- Workflow optimization
- Staff development
- Professional demeanor
- Inventory management
- Interpersonal communication
- Professionalism
- Goal setting
- Sales process
- Analytical thinking
- Interpersonal skills
- Task prioritization
- Customer engagement
- Revenue generation
- Stockroom management
- Customer retention
- Closing techniques
- Upselling strategies
- Sales closing
- Floor operations
- Team leadership
- Teamwork and collaboration
- Processing payments
- Opening and closing procedures
- Stock management
- Multitasking
- Customer satisfaction
- Adaptability and flexibility
- Conflict resolution
- Problem-solving aptitude
- Adaptability
- Continuous improvement
- Decision-making
- Organizational skills
- Attention to detail
- Sales training
- Sales strategy
- Market trends
- Lead generation
- Team building
Timeline
Senior Sales Associate
Harbor Freight
12.2024 - 12.2025
Sales Associate
Southern Tractor/Ace Hardware
01.2023 - 11.2024
Team Member
Tractor Supply
09.2021 - 01.2023
Team Leader
Kroger
12.2020 - 08.2021
Team Leader
Home Depot
06.2017 - 10.2020
Mechanical Technician
Emmett’s Marine
07.2011 - 09.2017
Marina Assistant Manager
Marina Del Sol
09.2002 - 10.2016
High School Diploma - undefined
El Toro High School
High School Diploma -
Wiggins Lift Co. Inc.