Robert Howard Jr.
Michigan City,IN
Summary
Customer-oriented professional with extensive experience in customer service and sports. Demonstrated ability to assess client needs and implement effective solutions that enhance satisfaction and team dynamics. Proven track record in fostering collaboration, contributing to team success and improved performance. Skilled in data entry and adept at following directions to achieve objectives.
Overview
9
9
years of professional experience
Work History
Professional Basketball Player
One Motive Sports
Jonesboro, Arkansas
08.2022 - 06.2026
- Maintained physical fitness through rigorous training and conditioning programs.
- Adhered to strict practice schedules while upholding dress standards.
- Contributed to team improvements, fostering a collaborative environment.
- Participated in fan meet-and-greets to strengthen team loyalty and enhance public perception.
- Exhibited a positive attitude during practices and games, promoting team morale.
Warehouse Worker
UPS
Westville, USA
05.2024 - 08.2024
- As a warehouse worker for UPS, I took packages off a conveying belt and arranged them into the trucks.
- Also, I helped unload packages from the semi truck deliveries.
Security Guard
Allied Universal
Michigan City, USA
08.2019 - 08.2022
- Secured plant facilities and maintained daily log of incoming and outgoing trucks to ensure accurate tracking of facility access.
- Opened and closed gates for incoming trucks while monitoring area to ensure safety and security.
- Also during my shift, escorted workers to lockout and tagout valves within the premises of the facility to make sure that all areas were secured and properly tagged for the safety of the facility.
Sales Associate
Nike
Michigan City, USA
06.2017 - 08.2019
- Guided customers in selecting shoes tailored for activities, enhancing their shopping experience.
- Leveraged sports experience to advise customers on equipment choices, improving their purchase decisions.
- Sorted clothing and shoes by category, ensuring efficient access and inventory management.
Education
Bachelor's - Psychology
University of Illinois at Chicago
Chicago, IL05-2021
Associate - Psychology
Shawnee Community College
Ullin, IL05-2018
Skills
- Athletic performance
- Sports psychology
- Performance analytics
- Effective communication
- Conflict resolution strategies
- Networking abilities
- Customer service excellence
- Computer proficiency
Availability
#readytowork
Work Authorization
Authorized to work in the US for any employer
Assessments
Sales: Influence & Negotiation, Proficient, 04/01/20, Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Websites
Timeline
Warehouse Worker
UPS
05.2024 - 08.2024
Professional Basketball Player
One Motive Sports
08.2022 - 06.2026
Security Guard
Allied Universal
08.2019 - 08.2022
Sales Associate
Nike
06.2017 - 08.2019
Bachelor's - Psychology
University of Illinois at Chicago
Associate - Psychology
Shawnee Community College