Robert Hunt
Spokane
Summary
Dedicated professional with a clean driving record and extensive experience as a Bus Driver at Harlows School Bus Services. Expert in passenger safety and conflict resolution, consistently enhancing rider experiences through attentive service. Proven ability to navigate inclement weather while maintaining punctuality and clear communication with dispatchers.
Overview
10
10
years of professional experience
Work History
Bus Driver
Harlows School Bus Services
08.2024 - Current
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
- Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
- Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road.
- Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
Bus Driver
Saint George School
07.2024 - 06.2025
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
Field Support Specialist
Zoom School Services
07.2023 - 04.2024
- Provided exceptional customer service while resolving complex technical issues both remotely and on-site as needed.
- Delivered detailed reports on equipment performance metrics, enabling informed decision-making regarding future investments in technology upgrades or replacements.
- Reduced system downtime by proactively identifying potential issues through regular inspections and preventative maintenance activities.
- Ensured compliance with safety regulations and industry standards through diligent adherence to established protocols and procedures.
- Maintained current industry knowledge through continuous professional development, attending training sessions, workshops, and conferences relevant to the Field Support Specialist role.
- Served as an effective liaison between clients'' needs and internal resources to ensure swift and satisfactory resolution of all technical concerns.
- Developed comprehensive training materials for new hires to ensure consistent knowledge transfer and faster onboarding.
- Responded to customer inquiries and provided technical assistance over phone and in person.
Field Support Specialist
Durham School Services
10.2015 - 07.2023
- Established lasting relationships with key clients through a combination of reliable support services and proactive issue resolution strategies.
- Enhanced team performance by sharing knowledge, best practices, and innovative problem-solving techniques with colleagues on a regular basis.
- Improved client satisfaction by addressing and resolving technical issues in a timely manner.
- Offered assistance in implementing and developing training programs.
- Ensured compliance with safety regulations and industry standards through diligent adherence to established protocols and procedures.
- Maintained current industry knowledge through continuous professional development, attending training sessions, workshops, and conferences relevant to the Field Support Specialist role.
- Served as an effective liaison between clients'' needs and internal resources to ensure swift and satisfactory resolution of all technical concerns.
- Responded to customer inquiries and provided technical assistance over phone and in person.
Education
Automotive
Spokane Community College
Spokane, WA09-1980
Skills
- Clean driving record
- Weather condition driving
- Defensive driving
- Problem-solving
- Scheduling adherence
- Passenger safety
- Disability awareness
- Transporting students
- Passenger assistance
- Adaptable to change
- Inclement weather driving
- CDL class A license
- Customer service
- Time management
- Attention to detail
- Multitasking and organization
- Clear communication
- Patience under pressure
- Conflict resolution
- Navigation and road safety
- Dependability and punctuality
- Safe driving techniques
- Defensive driving expert
Timeline
Bus Driver
Harlows School Bus Services
08.2024 - Current
Bus Driver
Saint George School
07.2024 - 06.2025
Field Support Specialist
Zoom School Services
07.2023 - 04.2024
Field Support Specialist
Durham School Services
10.2015 - 07.2023
Automotive
Spokane Community College
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