Dynamic shift leader with a proven track record in supervising teams and optimizing service delivery. Skilled in training staff on food safety and operational procedures, ensuring high-quality service and customer satisfaction.
Overview
15
15
years of professional experience
Work History
Hospitality Assistant
Let's Eat Catering
Detroit
11.2021 - 11.2024
Assisted in event setup and breakdown, ensuring seamless operations during catering events.
Coordinated with kitchen staff to deliver high-quality food service consistently.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Shift Leader
Taco Bell
Southfield, MI
06.2018 - 11.2021
Supervised team members to ensure high-quality service and customer satisfaction.
Coordinated daily operations to optimize workflow efficiency during peak hours.
Trained new employees on food safety standards and operational procedures.
Implemented inventory management practices to reduce waste and maintain stock levels.
Trained new employees and delegated daily tasks and responsibilities.
Landscape Worker
Beard Landscaping and Snow Removal
Detroit, MI
05.2010 - 06.2015
Handled hedge, bush, and shrub trimming.
Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
Performed planting, watering, mulching, and edging of lawns.