Robert Hyche
Port St Joe,FL
Summary
Hardworking IT Consultant bringing thirty years of experience in promoting vision, developing programs and implementing systems. Highly skilled in planning, coordinating and supervising routine and special operations to meet company and regulatory standards. Proven strategic planning, production optimization and problem-solving abilities. Articulate communicator with good relationship-building and organizational skills.
Overview
29
29
years of professional experience
Work History
Information Technology Consultant and MSP Provider
Consulting
Port St Joe, FL
07.2014 - Current
- Maintain an efficient operation of twelve data center locations with over 100 devices
- Analyze and resolve end user hardware and software issues
- Provide recommendations for Cyber Security and overall security awareness
- Consult clients on infrastructure and software strategy
- Develop Project plans and implementation for new steps within an organization
- Direct various Information Technology and Technical services for clients
- Provide business solutions that align technology direction with business goals and processes
- Liaison with facilities personnel to manage security and infrastructure expansion or modifications, equipment placement, power management, and cooling
- Partner within individuals within organizations to implement solutions with various Point-of-Sale platforms
- Lead functional and technical support for implementation of software applications and enhancements
- Develop and maintain websites for clients as needed
- Oversee installation of various projects and aide where necessary to install Security cameras, physical security, and overall plant / office security.
Ministry and Technology
FBC Trussville
Trussville, AL
07.2008 - 07.2014
- Served as Singles Minister and led various other ministries
- Managed network for large Church campus
- Upgraded existing computers, network, video, sound, and security equipment
- Oversaw installation and configuration of new networks in new campus facility
- Implemented online streaming of services that still receives several hundred views each week
- Initiated and implemented a new website and trained personnel to maintain it
- Coordinated strategies for social media and oversaw online marketing and SEO efforts for various ministries resulting in top search scores for FBCT
- Produced and maintained podcasts, online sermons, and online services
- Facilitated process improvement with Accounting, Staff and Assistants
- Analyzed giving and cost data to determine budget priorities.
Project Management Consultant
Self-employed
Trussville, AL
01.2005 - 07.2014
- In addition to Seminary and ministry schedule, consulted for various companies in business process improvement, accounting/inventory software, and technology implementation
- Provided consulting and oversight to Progress Rail Services for Sarbanes-Oxley compliance, corporate controls, and Data Governance
- Implemented Websites and small database analysis for several companies.
Faculty Facilitator / Teacher
University of Phoenix Online
Trussville, AL
01.2002 - 01.2005
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations
- Shifted between informal and formal methods of teaching to create multi-layered web of learning incorporating experiments, practical activities, discussions, and projects into lessons
- Taught Introduction to Project Management and Organizational Behavior.
Senior Project Manager and Application Director
Progress Rail Services Corporation
Albertville, AL
01.2001 - 01.2005
- Liaised between Manufacturing/Inventory /Accounting and various customer(s) to ensure smooth alignment with customer(s) business and financial needs
- Aided upper management in acquisition of other companies through providing technical insights of target businesses
- Supported Corporate reporting and technical needs during three buys and sells of the Corporation
- Hired, managed (and fired) consultants, contractors, and sub-contractors to complete project tasks
- Adhered to budget requirements with excellent planning and consistent expense monitoring
- Recruited and oversaw personnel to achieve performance and quality targets
- Reported regularly to managers on project budget, progress, and technical problems
- Maintained open communication by presenting regular updates on project status to customers
- Traveled to other company locations for temporary assignments, meetings, or training
- Implemented corporate controls for Sarbanes- Oxley
- Achieved economies of scale from previous implementations by improving monthly closing cycle to less than 2 days
- Improved inventory turnover several times with better information and implementation of cycle counts.
Implementation Project Manager
Progress Rail Services
Albertville, AL
10.1995 - 01.2001
- Initiated and led the purchase of an Enterprise Resource Planning (ERP) for the company
- Baan ERP and Oracle Database was chosen
- Argued for and led in the formal development of processes and procedures for the purpose of implementation and sustainment
- Led a team of over 50 people (employees and consultants) responsible for the development, deployment, and sustainment of mission-critical systems which included Baan ERP and in-house Internet Applications
- Managed the multi-national project for the implementation of the Baan ERP system
- Managed all aspects of the Baan System including Oracle database, Baan development system, financial implementation (Accounts Payable, Receivable, Collections, etc.), Financial Integrations, Sales Orders, Purchase Orders, Inventory, and Manufacturing
- Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs
- Supported business continuity and disaster recovery
- Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders
- Documented specialized data and requirements to address business demands
- Maintained licensing contracts with vendors
- Created implementation methodologies to control project costs and meet deadlines
- Negotiated prices and finalized technology solutions for over $5 million in IT assets for new data centers and software
- Worked yearly with internal audit and led remediation efforts for identified deficiencies.
Education
Master of Divinity - Religion
Beeson Divinity School, Samford University
05.2008
Master of Business - Business
University of Alabama
05.1995
Bachelor of Science - Computer Science
Towson State University (now Towson University)
08.1987
Google Cyber Security Certificate
Coursera
OnlineSkills
- Solution development
- Business planning
- Technical installations
- Security Planning and Implementation
- Requirements analysis
- Product development
- Client relationship management
- Process Facilitation
- Strategic Planning
- Mobile Application Development
- System Installation Management
- Information Security
- Business Planning
- Program Management
- Business Analysis
- Network Administration
- IT Service Management
- Data Analytics
- Information Management Systems
- Client Relationship Management
References
References available upon request.
Timeline
Information Technology Consultant and MSP Provider
Consulting
07.2014 - Current
Ministry and Technology
FBC Trussville
07.2008 - 07.2014
Project Management Consultant
Self-employed
01.2005 - 07.2014
Faculty Facilitator / Teacher
University of Phoenix Online
01.2002 - 01.2005
Senior Project Manager and Application Director
Progress Rail Services Corporation
01.2001 - 01.2005
Implementation Project Manager
Progress Rail Services
10.1995 - 01.2001
Master of Divinity - Religion
Beeson Divinity School, Samford University
Master of Business - Business
University of Alabama
Bachelor of Science - Computer Science
Towson State University (now Towson University)
Google Cyber Security Certificate
Coursera
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