Summary
Overview
Work History
Education
Skills
Timeline
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Robert Hylton

North Royalton,OH

Summary

Dynamic and results-oriented professional with a proven track record at Sheetz, where I quickly mastered all tasks, leading to enhanced team performance and efficiency. Excelled in customer service and complaint resolution, significantly improving customer satisfaction. Skilled in POS systems and fostering teamwork, I consistently contributed to our team's success by implementing workflow optimizations and maintaining high safety standards.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Highly efficient Team Member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

8
8
years of professional experience

Work History

Team Member

Sheetz
05.2017 - Current
  • Learned all required tasks quickly to maximize performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Maintained productive, efficient approach to all tasks.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Assisted with inventory counts and stocking of merchandise.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted customers in selecting merchandise best suited to needs.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Gathered, organized and input information into digital database.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Education

High School Diploma -

Berea-Midpark High School
Berea, OH
05-2016

Vocational - HVAC

Polaris Career Center
Middleburg Heights, OH
05-2016

Skills

  • Complaint resolution

  • Cleaning

  • Customer service

  • Clear communication

  • Willingness to learn

  • Teamwork and collaboration

  • Team building

  • Following instructions

  • POS systems

  • Workflow optimization

  • Attention to detail

  • Positive attitude

Timeline

Team Member

Sheetz
05.2017 - Current

High School Diploma -

Berea-Midpark High School

Vocational - HVAC

Polaris Career Center

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Robert Hylton