Managerial professionalism; Results-driven, ability to lead to success. Strong focus on operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering a culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Work History
Manager
2 Years 4 Months
Autozone | 06.2024 - Current
Oversaw daily operations and assisted with staff management and customer service.
Managed inventory levels and placed product orders to maintain adequate stock.
Trained and supported new employees on company procedures and responsibilities.
Handled daily deposits and ensured accurate cash management.
Trained and supported new employees on company procedures and responsibilities.
Trained and supported new employees, facilitating quick adaptation to company procedures.
Oversaw daily operations while assisting with staff management and enhancing customer service.
Delivery driver
1 Year
Fedex | 05.2020 - 05.2021
Deliver packages to and from the station. resolved customer complaints and discrepancies.
Maintain safe driving practices while in work or personal vehicles. Ensuring customer satisfaction upon delivery.
Delivered packages efficiently, adhering to strict time schedules and route plans.
Operated delivery vehicles safely, following all traffic laws and safety protocols.
Managed accurate documentation of deliveries, ensuring compliance with company policies.
Assistant manager
2 Years 7 Months
Family dollar | 06.2017 - 01.2020
Performed managerial duties. Oversaw customer service and ensured customer satisfaction during my shift as assistant manager. Supervised a staff of 4 team members, including vendors. Excellent customer services addressing and resolving any issues at my level.
Monitored staff performance of customer service, to insure customers had a great shopping experience.
Trained new staff on customer service and how to maintain the store properly and daily.
Managed inventory and ordered products in a timely basis, monitored safe labeling and handling of inventory
Also traveled to other stores to assist anyway I can
Co owner
2 Years 11 Months
S&S Land & Home Beautification | 02.2017 - 01.2020
Performed landscaping duties, Repairing and replacing light fixtures and sockets, assisting with all needs inside the home as in minor repairs. Also assisting in maintaining the yards to exactly the customer's needs.
Trimmed and maintained trees and bushes
Handled all customer complaints and discrepancies
Handled all the hiring and firing of employees
Repaired ac units and master coolers
Handled bidding on jobs
Assistant Manager
2 Years 8 Months
I Hop | 02.2015 - 10.2017
Ensured customer service and satisfaction during shifts as assistant manager. Supervised 20 team members, including wait staff and support staff.
Monitored staff performance of customer service, to ensure customers had a great dining experience.
Trained new staff on customer service and food safety and preparation
Managed inventory and ordered food products in a timely basis, monitored safe labeling and handling of foods
Replaced Safety barrier in parking lot digging up post and setting new post in concrete
Cook
8 Months
McDonalds | 10.2015 - 06.2016
Performed duties as a fast food cook, prepping prior to service, cooking to customers request by following company menu guidelines.
Prepare foods to customers request and ensured customer satisfaction by monitoring customer surveys
Reduced waste by 10% by applying quality checks at every stage of preparation
Excellent teamwork in a fast paced high pressure environment
Performed basic facilities maintenance
Inventory Management Supervisor
2 Years 6 Months
Walmart | 04.2013 - 10.2015
Responsible for receiving incoming shipments, staging inventory by departments for easy restocking. Restocked the store after hours by ensuring barcodes were on products and placing products in designated locations by planogram.
Operated forklift, hand trucks, pallet jacks to unload trucks, stage stock and distribute to store locations.
Processed returns by placing them on pallets, wrapping them and loading on trucks.
Maintained database on incoming and outgoing shipments for control
Maintenance Technician
1 Year 3 Months
Ramada Inn | 01.2012 - 04.2013
Performed duties as an apprentice Facilities Maintenance Technician assisting with the maintenance and repair of a 200 unit motel. Assisted with adjusting and fixing air conditioning units, minor repair to walls and plumbing. Performed electrical trouble shooting on accessories and devices throughout the facility.
Inspected rooms for needed repairs on a routine bases
Repaired and damage to rooms by replacing wallpaper, painting and repairing drywall if needed
Fixed locks, plumbing leaks and maintained all the common areas in the motel
Student
8 Months
Job Corps | 05.2011 - 01.2012
Student attending the Facilities Maintenance Program at Job Corps.
Received OSHA 10 Card
HBI Pre- Apprentice Facilities Maintenance Program Certification
Education
High School Diploma
Albuquerque Job Corps | Albuquerque, NM
High School Diploma - Facilities Maintenance Program
Job Corps | Albuquerque, NM
Skills
HVAC
Basic Plumbing
Basic Electrical
Carpentry
Dry Wall Repair
Painting
Tile installation
Facilities maintenance training
OSHA 10 certified
Data Analysis
Employee Onboarding
Client Relations
Efficiency Optimization
Issue Resolution
Interpersonal Communication
Timeline
Manager
Autozone
06.2024 - CurrentRead More
Assistant Manager
O'Reilly Auto Parts
06.2021 - 04.2023Read More
Delivery driver
Fedex
05.2020 - 05.2021Read More
Assistant manager
Family dollar
06.2017 - 01.2020Read More
Co owner
S&S Land & Home Beautification
02.2017 - 01.2020Read More
Cook
McDonalds
10.2015 - 06.2016Read More
Assistant Manager
I Hop
02.2015 - 10.2017Read More
Inventory Management Supervisor
Walmart
04.2013 - 10.2015Read More
Maintenance Technician
Ramada Inn
01.2012 - 04.2013Read More
Student
Job Corps
05.2011 - 01.2012Read More
Albuquerque Job Corps
High School Diploma
Read More
Job Corps
High School Diploma from Facilities Maintenance Program