Auliya Ridgell
Kingwood,TX
Summary
Energetic, results-oriented team-player eager to bring my strong administrative skills to a growing company in Law Firm Industry who needs top-level support. Communicative Receptionist recognized for providing first-rate support for corporate decision-makers. Meticulous individual with demonstrated success in administrative process improvements to better serve business and customer needs. Equipped with in-depth software knowledge and skill to quickly pick up tools and tricks. Brings polished speaking voice and professional demeanor.
Overview
13
13
years of professional experience
Work History
Receptionist
Orrick Herrington and Sutcliffe
Houston, TX
08.2021 - Current
- Utilizing Book IT Room Scheduling Solution, Greet and welcome guests as soon as they arrive at the office, Direct visitors to the appropriate person and office, Answer, screen and forward incoming phone calls, Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g
- Pens, forms and brochures), Provide basic and accurate information in-person and via phone/email, Receive, sort and distribute daily mail/deliveries, Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges), Order front office supplies and keep inventory of stock, Update calendars and schedule meetings, Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Catering /Hospitality
Document Technologies, Inc/ Epiq
Houston, TX
10.2013 - 07.2021
- Follow established guidelines and procedures for receiving, documenting, organizing and distributing client kitchen supplies, Ensure customers request to set-up meeting rooms in a timely matter in accordance to DTI's standards and instructions given by the client, Provide reception coverage on a daily basis Exhibit ability to take verbal instructions while taking notes to properly respond and handle client service requests Exhibit excellence in customer service and the ability to serve others, Provide immediate attention and acknowledgment to customers entering kitchen area in accordance with DTI's standard of operation, Perform walk through of various floors to inspect and ensure that all rooms are clean, stocked with supplies and, ready for the next meeting, Cleaning, dusting and other incidental tasks as assigned Excellent customer service skills, good communication skills, ability to multi- task, do not mind cleaning up after others, Monitor and listen to customers to understand inquiries and requests in order to provide accurate and prompt, assistance with meeting room set-up and clean up
Catering Assistant
Canon Business Services
Houston, TX
03.2013 - 10.2013
- Assisted the catering director in planning company promotional activities
- Responded to customers questions via phone and in person and suggested them menu for their event
- Purchased tables, chairs, silverware, tablecloths, paper towels, and kitchen equipment
- Inspecting food preparation, food presentation and quality of food
- Maintained and inspected cleanliness in the kitchen and dining areas Prepared invoices for Accounting
Reprographics and Mailroom Floater
OCE Business Services merged with Canon
Houston, TX
04.2011 - 03.2013
- Review, prioritize and submit print requests from mainframe, mini-server, desktop according to complexity and urgency
- Prepared monthly production and volume reports in order to measure productivity and prepare billing charges
- Inform clients of estimated completion time, when unclear of instructions, when there is a delay in service or when a specific service cannot be provided
- Work with client to resolve complaint to clients satisfaction
Parcel Assistant
Fed Ex Smart Post
Houston, TX
04.2011 - 08.2011
- Highly organized with superior attention to detail Fed Ex Smart Post Computer Skills, Data Processing, Tel Marketing Communications skills, the ability to work with others
- Scan packages, sort packages, and load packages on Fed Ex trucks
- Making sure the packages are delivered to the correct area.
Education
GED -
Lone Star Community
Skills
- Highly organized with superior attention to detail
- Communications skills
- Client relations
- Data Processing
- Inventory
- Marketing
- Office
- Personnel
- Reception
- Experience with [specialties of personal service
- Excellent verbal communication
- Client satisfaction
- Perform well in high-demand, fast-paced environments
- Customer friendly
- Stock maintenance
- Menu developing
- Coordination skills
- Guest relations
- Training staff
- Problem resolving
- Administrative Support
- File Management
- Office Management
- Clerical Support
- Scheduling
- Data Entry
- Meeting Preparation
- Schedule Management
- Spreadsheet Tracking
- Office Administration
- PC Proficient
- Security Awareness
- Service-Oriented Mindset
- Document Control
- Mail Handling
- Multi-Line Telephone Skills
- Positive and Professional
Timeline
Receptionist
Orrick Herrington and Sutcliffe
08.2021 - Current
Catering /Hospitality
Document Technologies, Inc/ Epiq
10.2013 - 07.2021
Catering Assistant
Canon Business Services
03.2013 - 10.2013
Reprographics and Mailroom Floater
OCE Business Services merged with Canon
04.2011 - 03.2013
Parcel Assistant
Fed Ex Smart Post
04.2011 - 08.2011
GED -
Lone Star Community
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