Robert Jackson
Tampa,FL
Summary
Dynamic professional with a goal-oriented mindset and strong customer support skills, honed at H Lee Moffitt Cancer Center. Proven track record in enhancing patient care through effective collaboration and problem-solving. Adept at data entry and maintaining records, ensuring compliance and operational efficiency while fostering positive client relationships.
Overview
38
38
years of professional experience
Work History
Group Home Rep
Winlin Care
02.2015 - Current
- Provided support to clients by addressing inquiries and resolving issues efficiently.
- Assisted in coordinating care services, ensuring compliance with organizational policies.
- Documented client interactions accurately, maintaining confidentiality and data integrity.
- Collaborated with team members to streamline communication processes within the organization.
Financial Cleance Specialist
H Lee Moffitt Cancer Center: Tomblyn Michael B MD
01.2015 - 01.2025
- Conducted comprehensive patient assessments to support personalized treatment plans.
- Collaborated with multidisciplinary teams to enhance patient care strategies.
- Managed scheduling and coordination of clinical trials, ensuring compliance with protocols.
- Developed educational materials for patients regarding treatment options and procedures.
- Followed all company policies and procedures to deliver quality work.
- Collaborated with cross-functional teams to streamline processes and improve service delivery.
- Enhanced customer satisfaction with timely and accurate issue resolution.
- Generated reports detailing findings and recommendations.
MG
Churches Chicken
02.1988 - 11.2006
- Provided support to clients by addressing inquiries and resolving issues efficiently.
- Assisted in coordinating care services, ensuring compliance with organizational policies.
- Documented client interactions accurately, maintaining confidentiality and data integrity.
- Collaborated with team members to streamline communication processes within the organization.
Hôpital Inventory Specialist
Management Health Solutions Inc.
04.2012 - 01.2015
- Supported project teams by gathering and analyzing data to inform decision-making.
- Assisted in developing strategic initiatives to enhance operational efficiency across departments.
- Conducted research on industry trends to provide insights for strategic planning sessions.
- Maintained comprehensive documentation to ensure compliance with organizational policies and procedures.
Area Manger
Wendy’s
04.2005 - 11.2006
- Trained new staff on best practices for operational tasks, improving team performance and cohesion.
- Implemented tracking systems for monitoring progress on key projects, enhancing accountability among team members.
- Developed and presented reports that summarized project outcomes, enabling informed stakeholder decisions.
- Enhanced customer satisfaction by addressing issues promptly.
Education
High School Diploma - Business Management
Hillsborough Community College
Tampa, FLSkills
- Customer support
- Goal-oriented mindset
- Customer relations
- Data entry proficiency
- Client relationship building
- Staff training
- Records management
- Paperwork processing
- Performance improvement
- Sales expertise
- Point-of-sale system
- Order problem solving
- Excellent communication
- Multitasking
- Time management
- Team building
- Analytical thinking
- Problem-solving
- Conflict resolution
- Decision-making
- Active listening
- Inventory management
- Sales strategies
Timeline
Group Home Rep
Winlin Care
02.2015 - Current
Financial Cleance Specialist
H Lee Moffitt Cancer Center: Tomblyn Michael B MD
01.2015 - 01.2025
Hôpital Inventory Specialist
Management Health Solutions Inc.
04.2012 - 01.2015
Area Manger
Wendy’s
04.2005 - 11.2006
MG
Churches Chicken
02.1988 - 11.2006
High School Diploma - Business Management
Hillsborough Community College