Robert Jackson
Cincinnati
Summary
Detail-oriented automotive professional with over 9 years in service support, parts management, and logistics. Expertise in customer assistance, inventory management, and optimizing service operations. Holds an Associate degree in High Performance Engineering, equipped with mechanical aptitude and problem-solving skills. Aiming to leverage automotive knowledge and customer service expertise in an Automotive Service Advisor role.
Overview
14
14
years of professional experience
Work History
Warehouse Associate
Rangan LLC
Cincinnati
09.2021 - Current
- Loaded and unloaded shipments while adhering to safety protocols.
- Operated forklifts and pallet jacks to move materials efficiently.
- Organized inventory in designated storage areas, enhancing retrieval efficiency.
- Packed and labeled merchandise accurately for timely loading and shipment to customers.
- Conducted regular inspections of equipment to ensure proper functioning.
- Collaborated with team members to consistently achieve daily operational goals.
General Laborer
SpartanNash
Lima
07.2020 - 08.2021
- Loaded trailers with product for outbound shipments distribution operations
- Maintained production pace while meeting shipping deadlines
- Assisted with warehouse workflow and material movement, streamlining staging process
Material Handler/Machine Operator
PPG INDUSTRIES, INC
Lima
05.2019 - 02.2020
- Operated forklifts to move materials within manufacturing facility.
- Picked and staged outbound shipment
- Supported production workflow and inventory movement
- Maintained workplace safety and operational efficiency
Grocery Stocker
Meijer
Lima
10.2015 - 04.2019
- Maintained inventory levels and product organization in fast-paced retail setting
- Assisted customers with product questions and store support
- Ensured shelf stocking accuracy and store readiness
Retail Service Specialist
O'Reilly Auto Parts
Cincinnati
03.2013 - 12.2015
- Assisted customers with automotive parts selection and maintenance questions
- Recommended products and vehicle-related solutions based on customer needs
- Supported inventory management and product availability
- Delivered strong customer service in automotive retail environment
Tire Technician
Sam's Club
Cincinnati
12.2011 - 12.2012
- Maintained a clean and organized workspace adhering to safety protocols.
- Inspected tires for damage and wear to ensure safety standards.
- Mounted and balanced tires using specialized equipment and tools.
- Provided exceptional customer service by answering tire-related inquiries.
Education
Associate of Applied Science - High Performance Engineering
University of Northwestern Ohio
Lima, OH05-2016
Skills
- Warehouse Operations
- Inventory Management
- Shipping & Receiving
- Order Fulfillment
- Logistics Coordination
- Inventory Control Systems
- Forklift Operation
- Warehouse Safety Standards
- Mechanical Troubleshooting
- Fast-Paced Workflow Management
- Customer Service
- Service Recommendations
Timeline
Warehouse Associate
Rangan LLC
09.2021 - Current
General Laborer
SpartanNash
07.2020 - 08.2021
Material Handler/Machine Operator
PPG INDUSTRIES, INC
05.2019 - 02.2020
Grocery Stocker
Meijer
10.2015 - 04.2019
Retail Service Specialist
O'Reilly Auto Parts
03.2013 - 12.2015
Tire Technician
Sam's Club
12.2011 - 12.2012
Associate of Applied Science - High Performance Engineering
University of Northwestern Ohio