Overview
Work History
Education
Skills
Timeline
Robert James

Robert James

PHILADELPHIA,PA

Overview

26
26
years of professional experience

Work History

Contractor

ALL FAMILY HOME IMPROVEMENT
Philadelphia, PA
01.2010 - Current
  • Hired and managed subcontractors to perform electrical and plumbing installations.
  • Worked with clients to review ideas from sketches to finalize concepts.
  • Established work, budgets and construction timelines to manage and plan projects.
  • Applied changes requested by designers, owners or inspectors to optimize work.
  • Adhered to budget, schedule and building codes to execute projects on time and maintain site safety.

Emergency Room Registration Clerk

Hahnemann Hospital
Philadelphia, PA
02.2011 - 01.2020
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Communicated with patients with compassion while keeping medical information private.
  • Greeted patients, determined purpose of visit and directed to appropriate staff.
  • Scheduled tests, lab work or x-rays for patients based on physician orders.
  • Compiled and coded patient information or data in appropriate computer system.
  • Completed relevant insurance and other claim forms.
  • Interviewed patients to complete case histories and intake forms.
  • Routed laboratory or diagnostic results to appropriate staff.
  • Arranged hospital admissions for patients as required.
  • Performed bookkeeping duties, preparing and sending financial statements or bills.
  • Answered telephones and directed calls to appropriate medical or adminstrative staff.

Emergency Medical Technician

AMR
Philadelphia, PA
01.1998 - 03.2016
  • Remained level-headed and proactive during emergency situations.
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Assessed emergency situations and prioritized medical care for patients.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Documented calls in reports detailing incident type and course of treatment.
  • Assessed patient condition to administer first-aid treatment or advanced level life support.
  • Monitored patients from scene to hospital transfer while conducting in-transit care.
  • Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.
  • Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
  • Operated emergency vehicles with caution to keep patients, public and first responders safe.
  • Rendered direct patient care by stabilizing patients and determining course of action based on triage.
  • Evaluated patients at accident scenes to screen, assess and treat significant injuries.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Transported patients from accident scenes to hospitals in emergency vehicles.
  • Asked patients questions about over-the-counter medications, prescriptions and illicit drug activity to identify side effects or signs of overdose.

Unit Clerk

Temple Hospital
Philadelphia, PA
05.2010 - 03.2015
  • Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
  • Assisted nursing and medical staff in clerical duties to support patient care.
  • Answered phones to transfer calls or relay messages to patients or staff.
  • Demonstrated knowledge in medical terminology to accurately transcribe physician orders.
  • Recorded patient data in permanent records while maintaining HIPAA compliance and internal standards to protect individual medical information.
  • Screened calls and collected messages for unit personnel to promote team efficiency.
  • Requested or communicated patient information, exercising hospital privacy policies.
  • Participated with health care team to deliver quality and customer-focused health care to patients.
  • Organized ordered medical tests, sample collection and patient transportation.
  • Coordinated internal and external patient transportation.
  • Answered telephones and directed calls to appropriate medical or adminstrative staff.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Scheduled tests, lab work or x-rays for patients based on physician orders.
  • Communicated with patients with compassion while keeping medical information private.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
  • Routed laboratory or diagnostic results to appropriate staff.
  • Completed relevant insurance and other claim forms.
  • Performed bookkeeping duties, preparing and sending financial statements or bills.
  • Assisted physicians with finalizing reports, speeches or presentations.

Education

High School Diploma -

West Philadelphia High School, Philadelphia, PA
06.1979

Skills

  • Project Management
  • Plumbing
  • Budget Development
  • Superb Management Skills

Timeline

Emergency Room Registration Clerk - Hahnemann Hospital
02.2011 - 01.2020
Unit Clerk - Temple Hospital
05.2010 - 03.2015
Contractor - ALL FAMILY HOME IMPROVEMENT
01.2010 - Current
Emergency Medical Technician - AMR
01.1998 - 03.2016
West Philadelphia High School - High School Diploma,
Robert James