Robert James
PHILADELPHIA,PA
Overview
26
26
years of professional experience
Work History
Contractor
ALL FAMILY HOME IMPROVEMENT
Philadelphia, PA
01.2010 - Current
- Hired and managed subcontractors to perform electrical and plumbing installations.
- Worked with clients to review ideas from sketches to finalize concepts.
- Established work, budgets and construction timelines to manage and plan projects.
- Applied changes requested by designers, owners or inspectors to optimize work.
- Adhered to budget, schedule and building codes to execute projects on time and maintain site safety.
Emergency Room Registration Clerk
Hahnemann Hospital
Philadelphia, PA
02.2011 - 01.2020
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Communicated with patients with compassion while keeping medical information private.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Compiled and coded patient information or data in appropriate computer system.
- Completed relevant insurance and other claim forms.
- Interviewed patients to complete case histories and intake forms.
- Routed laboratory or diagnostic results to appropriate staff.
- Arranged hospital admissions for patients as required.
- Performed bookkeeping duties, preparing and sending financial statements or bills.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
Emergency Medical Technician
AMR
Philadelphia, PA
01.1998 - 03.2016
- Remained level-headed and proactive during emergency situations.
- Evaluated patients' medical status and monitored vital signs during transit.
- Assessed emergency situations and prioritized medical care for patients.
- Demonstrated dedication to providing quality care through continued training and education.
- Documented calls in reports detailing incident type and course of treatment.
- Assessed patient condition to administer first-aid treatment or advanced level life support.
- Monitored patients from scene to hospital transfer while conducting in-transit care.
- Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.
- Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
- Operated emergency vehicles with caution to keep patients, public and first responders safe.
- Rendered direct patient care by stabilizing patients and determining course of action based on triage.
- Evaluated patients at accident scenes to screen, assess and treat significant injuries.
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
- Transported patients from accident scenes to hospitals in emergency vehicles.
- Asked patients questions about over-the-counter medications, prescriptions and illicit drug activity to identify side effects or signs of overdose.
Unit Clerk
Temple Hospital
Philadelphia, PA
05.2010 - 03.2015
- Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
- Assisted nursing and medical staff in clerical duties to support patient care.
- Answered phones to transfer calls or relay messages to patients or staff.
- Demonstrated knowledge in medical terminology to accurately transcribe physician orders.
- Recorded patient data in permanent records while maintaining HIPAA compliance and internal standards to protect individual medical information.
- Screened calls and collected messages for unit personnel to promote team efficiency.
- Requested or communicated patient information, exercising hospital privacy policies.
- Participated with health care team to deliver quality and customer-focused health care to patients.
- Organized ordered medical tests, sample collection and patient transportation.
- Coordinated internal and external patient transportation.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Communicated with patients with compassion while keeping medical information private.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Routed laboratory or diagnostic results to appropriate staff.
- Completed relevant insurance and other claim forms.
- Performed bookkeeping duties, preparing and sending financial statements or bills.
- Assisted physicians with finalizing reports, speeches or presentations.
Education
High School Diploma -
06.1979
Skills
- Project Management
- Plumbing
- Budget Development
- Superb Management Skills
Timeline
Emergency Room Registration Clerk - Hahnemann Hospital
02.2011 - 01.2020
Unit Clerk - Temple Hospital
05.2010 - 03.2015
Contractor - ALL FAMILY HOME IMPROVEMENT
01.2010 - Current
Emergency Medical Technician - AMR
01.1998 - 03.2016
West Philadelphia High School - High School Diploma,