Summary
Overview
Work History
Education
Skills
Timeline
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Robert James Zvonar

Indianapolis

Summary

Motivated and detail-oriented professional with a B.S. in Informatics and a minor in Human-Centered Computing from Indiana University. Proven experience in customer service, leadership, and team coordination across high-volume retail and food service environments. Skilled in Python, SQL, HTML/CSS, and front-end/back-end development. Passionate about creating inclusive digital solutions and bringing strong communication, problem-solving, and organizational skills to every role.

Overview

5
5
years of professional experience

Work History

Floating Lead

GetGo Café & Market
06.2024 - Current
  • - Lead team operations at Indiana’s busiest GetGo location, balancing workflow between kitchen and registers.
  • - Recognized by managers and peers as an essential part of the store’s success.
  • - Foster teamwork and efficiency during high-volume service hours.

Online Orders Associate

Kroger
08.2022 - 08.2023
  • - Fulfilled and coordinated over 300 daily orders with a team, ensuring on-time delivery.
  • - Developed strong time management and internal communication skills.
  • - Adapted quickly to changing daily priorities in a fast-paced environment.

Team Lead

Urban Air Adventure Park
07.2020 - 08.2022
  • - Managed team of employees to ensure customer satisfaction, safety, and sanitation.
  • - Led operations in two locations, training staff and maintaining high communication standards.
  • - Promoted a safe and fun environment for children and families.

Education

Bachelor of Science - Informatics, Minor in Human-Centered Computing

Indiana University
Bloomington, IN
05.2025

Skills

  • - Technical: Python, SQL, JavaScript, HTML/CSS, C#, Excel
  • - Professional: Customer Service, Leadership, Time Management, Public Speaking, Teamwork and collaboration, Problem-solving, Time management
  • - Personal: Motivated, Focused, Hospitable, Strong Communicator, Hardworking

Timeline

Floating Lead

GetGo Café & Market
06.2024 - Current

Online Orders Associate

Kroger
08.2022 - 08.2023

Team Lead

Urban Air Adventure Park
07.2020 - 08.2022

Bachelor of Science - Informatics, Minor in Human-Centered Computing

Indiana University

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