Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
Work History
Global Technical Training Manager - Operations
Baker Hughes
05.2020 - Current
Achieving internal and external global training strategy including content development and operational execution and customer engagement metrics
Building global training content to help deliver consistent customer experience and overall quality to our customers
Informing and executing global strategy in collaboration with Global Operations Director and regional operations teams
Interfacing with engineering to ensure training and support requirements and sustainability of training developments
Providing expertise in analyzing learning needs, designing training solutions for a business or function
Navigating learning manager system (LMS), competency management system (CMS), and other digital management tools necessary.
Field Operations Manager
Baker Hughes
03.2018 - 05.2020
Manage a team of 50+ direct reports by utilizing an interdependent safety culture and cost-effective approach
Monitoring field performance to ensure proper job execution and customer satisfaction
Plan and coordinate field operation activities with field personnel
Assess the quality and completeness or delinquency of field operations personnel activities
Oversee and manage field cost by reviewing/approving expense reports for field operations personnel
Provide technical guidance and training for new or current field personnel
Lead team development by implementing cross training strategies
Work closely with shop and project managers during load-out process to ensure proper equipment is packed and fit for use
Investigate customer complaints and implement corrective actions
Field operations inspected 700+ pipelines for 2018/2019 at 95% Commercial Run Success.
ILI Training Specialist
Baker Hughes
07.2016 - 03.2018
Managed Competency Management Program for US ILI operations by maintaining workplace assessments and ensuring field operations personnel were qualified to perform job duties
Developed 3 day, instructor lead, CPIG Tool operation course by providing content and creating hands on activities
Created ILI fundamentals online training course for the Baker Hughes training catalog
Provide technical guidance and training for new and senior field personnel
Created training aides for shop and field personnel.
Field Operations & Shop Supervisor. Applications Engineering. US Region Scheduler
Baker Hughes
01.2012 - 07.2016
Responsible for managing over 60 inline inspection tools for global use
Manage and coordinate activities for field operations and shop personnel
Responsible for coordinating and scheduling 225+ inspections per year, by working with customers, project managers, and sales personnel
Responsible for shop production and on time delivery of ILI tools to customer site
Perform technical assessment of pipeline documents and gauge tool results to ensure safe inspection tool passage
Responsible for completing tool build sheets for inline inspection equipment to ensure proper tool setup prior to all CPIG inspections
Responsible for meeting yearly field margin and safety targets based on scheduling and field performance
Lead person in charge of maintaining DOT compliance for all field personnel
Assessed the quality and completeness or delinquency of operations personnel activities
Assisted other members of the Operations team with tasks or projects as needed
Operations team maintained a high yearly first run success rate on a consistent basis
Managed field & shop personnel of 30+ employees.
Field Coordinator I – ILI Operations
Baker Hughes
04.2008 - 05.2011
Coordinate and supervise activities of field service personnel
Monitor daily progress of pipeline inspection project(s) starting from ILI tool preparation to data acceptance from client
Refurbish pipeline inspection tools by utilizing latest schematics and procedures
Troubleshoot pipeline inspection tools during refurb phase when necessary
Responsible for completing project reports
Handle special projects, as assigned.
Team Lead – ILI Operations
General Electric (GE) - PII
08.2004 - 04.2008
Performing pipeline inspections to determine the integrity of serviceable pipelines
Perform field data assessment on inspection data after pipeline inspection to determine the results of the inspection
Refurbish and prepare inspection tools mechanically and electronically according to specified tool diagrams
Troubleshoot pipeline inspection tools during refurb phase when necessary
Monitor progress of pipeline inspection project starting from ILI tool preparation to project execution.
Education
Bachelor of Science in Electronics Engineering Technology -
DeVry University
Irving, TX
Essentials of Project Management -
Villanova University Online
08.2019
Skills
Thorough understanding of smart pigging inspection services
Established ability to work in high stressed, time restricted situations, following strict safety regulations
Skilled in hardware troubleshooting and problem solving
Ability to use skills, knowledge and techniques in problem recognition and solution development
Bilingual in Spanish and English
Time management
Conflict resolution
Adaptability
Training Manual Creation
Training Program Development
Instructor Training
Staff Leadership
Languages
Spanish
Professional Working
Timeline
Global Technical Training Manager - Operations
Baker Hughes
05.2020 - Current
Field Operations Manager
Baker Hughes
03.2018 - 05.2020
ILI Training Specialist
Baker Hughes
07.2016 - 03.2018
Field Operations & Shop Supervisor. Applications Engineering. US Region Scheduler
Baker Hughes
01.2012 - 07.2016
Field Coordinator I – ILI Operations
Baker Hughes
04.2008 - 05.2011
Team Lead – ILI Operations
General Electric (GE) - PII
08.2004 - 04.2008
Bachelor of Science in Electronics Engineering Technology -
Service Delivery Coordinator - Field Manager at Baker Hughes - Baker PetroliteService Delivery Coordinator - Field Manager at Baker Hughes - Baker Petrolite
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