Robert J Bracamontes
Los Angeles,CA
Summary
Supply Chain Manager with 22 years of managerial experience with strong strategic-planning, problem solving and people-management skills
Seasoned Operations Manager and talented leader with 24 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
25
25
years of professional experience
Work History
Operations Manager
Walmart Supply Chain
01.2019 - Current
- Assisted in the start-up of the first ever ACC automated consolidation building
- Developed and trained all associates on unloading and loading processes
- Established equipment operations training and oversaw the power equipment certifications
- Opened up the first night shift operations at the ACC and set the standards for high performance
- Manage over 250 associates and 4 Area Managers on Inbound receiving, ACL unloading, Outbound loading
- Improved the CPH year over year on night shift (A2) and then followed by improving CPH for morning shift (A1)
- Mentored 5 area managers into an operations manager roles and 5 hourly associates into an area manager roles
- Train all new managers that onboard within the facility and the network
- 2 time DC of the year
- 2 time Safety DC of the year
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Assisted in recruiting, hiring and training of team members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Operations Manager
Walmart E-Commerce
11.2016 - 12.2018
- Manage over 160 associates and 3 Area Managers on Inbound receiving, RSR (pallet slotting) and Module case stocking
- Tasked with reevaluating the performance metrics of all lower performing shifts and creating action items for improvements
- Promoted to Operations Manager in September 2017 to establish and develop the start-up of the new weekend night shift
- Managed over 100 associates and 2 lead associates in E-Commerce inbound receiving and verification process
- Assisted in the successful development and training of all new hires throughout the facility during the initial start-up of the Chino 8103 building
- Managed to improve the stocking percent from below 80% to 98% within the first month
- Assisted in implementing a scan verification process between the 3 inbound departments to track product and reduce the shrink
- Worked on GEMBA lean training with the stocking team to sustain a 99% scan metric along with continuous process improvements within the department
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to senior management.
- Facilitated smooth collaboration between departments through clear communication channels.
Operations Manager
The Home Depot RDC
09.2012 - 10.2016
- Manage over 90 associates and 4 supervisors across 2 different shifts on SOP compliance, product flow, inbound unloading, receiving, label apply and equipment operations
- Worked on manual fluid load initiative to improve trailer cube and reduce transportation cost
- Trained all new managers and supervisors on conditions management and lean operations
- Strategic inbound planning to maintain a balanced workflow of freight through and out of the facility
- Partnered in assisting with a successful implementation and roll out of the 'Bump and Swing' process which allowed the building to achieve an 80% fluid penetration by separating and sorting through the low fit trailers
- Reduced the number of VOCs entered by the assigned stores by working closely with the outbound loading teams on proper loading techniques and trailer presentation
- Instrumental in ensuring that the Inbound and MHE associates get the proper training on how to direct load and consolidate freight in order to minimize waste within the facility
Manager, Supply Chain
Office Depot
12.2009 - 09.2012
- Managed 70 associates and three leads in the areas inbound unloading, Flow receiving, Label Apply, Bulk processing, Bulk loading, trouble shooting and safe working techniques
- Initiated the Combo-Conversion plan to reduce the designated work area for each department thus allowing a smaller foot print and a reduction of travel time
- Streamlined the Retail delivery operation by rescheduling vendors according to cycle time which improved the Receiving department's productivity from 80 units per hour to 90 units per hour
- This effort also improved vendor LEOTC from 95% completion in 2011 to 98% completion in 2012
- Improved Retail accuracy from 1200 DPMO to less than 250 DPMO by root causing all defects to educate and retrain associates
- Turnaround time for this project was 3 months
- Developed a team of associates to control all inbound freight in order to reduce detention charges and congestion in the yard
- Spearheaded the indirect labor analysis to reduce payroll by placing all nonproductive associates into a productive role
- This effort helped the facility beat productivity plan in 2011
Cross Dock Manager
Office Depot
04.2004 - 12.2009
- Receiving manager in charge of developing 45 associates
- Initiated the roll out of the Office Depot 'Chain of Custody' program which reduced the amount of daily discrepancies and POD claims from an estimated $100,000 to under $10,000 in the first year
- Batch inventory manager in charge of developing 15 associates
- Created a daily laptop verification log to reduce the amount of discrepancies that each store reported
- Small Carton Sortation Manager in charge of developing 30 plus associates
- Performance managed associates to achieve 200 units per hour versus the previous 150 units per hour by minimizing the number of steps each associate had taken throughout the shift
- Bulk Manager in charge of developing 18 associates
- Initiated the roll out of the Perfect Order Audit which ensured that the retail stores were receiving undamaged quality merchandise
- Also improved all pallet wrap, lane quality, and pallet consolidations to reduce transportation costs and improve customer service
- Repack Manager in charge of developing 18 associates
- Performance managed associates to achieve 250 units per hour versus the previous 200 units per hour by shortening the pick path
- Processed 6,179 Vendor Consolidation loads which were the highest for the company
- Rebuilt vendor consolidation outbound loads to increase the cubic feet of each trailer which eliminated an estimated $42,000 in transportation costs the first 6 months
- Also maintained accurate logs of all inbound/outbound loads to reduce exposure
- Managed the shipping department and implemented task building for employees to self-recognize production needs and assist as needed
- This forced associates to stay busy during down time by helping the Bulk, Sort, and Batch departments
- Streamlined Shipping assignments that increased productivity from 10 pallets an hour to 15 pallets an hour by retraining all associates on the best practices of the department
- Learned routing and outbound costs savings
Delivery Operations Supervisor
Staples
09.1999 - 12.2003
- Supervise 45 delivery drivers and driver helpers
- Loading supervisor
- Supervise a team of 12 associates to load 30 bobtail trucks
- Set optimal delivery routes to reduce transportation costs
- Set productivity goals to improve customer service and on time delivery for drivers
- Trained new hires on company procedures, policies, and best practices for delivery operations success.
- Managed a team of drivers, ensuring timely deliveries and high levels of customer satisfaction.
- Optimized delivery processes with data-driven decision-making and performance tracking.
- Set performance targets for the team, monitoring progress towards goals and addressing any gaps or areas of improvement proactively.
- Enhanced delivery efficiency by streamlining operations and implementing process improvements.
Education
Certificate of completion - Lean Sigma Optimization Training
Office Depot
Fremont, CA01.2012
Certification of Completion - Management
Skill Path
Irvine, CA01.2002
Bachelor of Arts - English Literature
California State University, Los Angeles
Los Angeles, CA01.2001
Skills
- Time Management
- Microsoft Word
- Lean Optimization
- Microsoft Excel
- Change Management
- Inventory control
- Leadership training
- Transportation/routing
- Employee scheduling
Timeline
Operations Manager
Walmart Supply Chain
01.2019 - Current
Operations Manager
Walmart E-Commerce
11.2016 - 12.2018
Operations Manager
The Home Depot RDC
09.2012 - 10.2016
Manager, Supply Chain
Office Depot
12.2009 - 09.2012
Cross Dock Manager
Office Depot
04.2004 - 12.2009
Delivery Operations Supervisor
Staples
09.1999 - 12.2003
Certificate of completion - Lean Sigma Optimization Training
Office Depot
Certification of Completion - Management
Skill Path
Bachelor of Arts - English Literature
California State University, Los Angeles
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