Summary
Overview
Work History
Education
Skills
Timeline
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Robert Jenco

Boise,ID

Summary

Dynamic Sales Account Executive with proven success at Lifetouch Photography, excelling in B2B and B2C sales. Expert in pipeline management and relationship selling, I consistently drive revenue growth by identifying customer needs and delivering tailored solutions. Adept at contract negotiation and fostering long-term client relationships, I thrive in competitive environments.

Overview

27
27
years of professional experience

Work History

Sales Account Executive

Lifetouch Photography
Boise, ID
12.2022 - 05.2025
  • Prepared customized presentations for prospective clients.
  • Participated in weekly team meetings to discuss progress and share best practices.
  • Followed up on leads generated from marketing campaigns.
  • Developed relationships with key decision makers in target accounts.
  • Negotiated contracts with customers.
  • Utilized data analysis techniques to identify areas of improvement in sales process.
  • Managed multiple client accounts simultaneously while providing excellent customer service.
  • Analyzed competitor strategies, pricing, and offerings.
  • Implemented effective strategies for increasing revenue from existing accounts.
  • Provided timely feedback to management regarding performance against goals.
  • Developed strategic plans for long-term growth with major clients.
  • Maintained accurate records of all sales activities in CRM system.
  • Created detailed reports on account status and performance metrics.
  • Identified new opportunities within existing accounts through cross-selling activities.
  • Provided training and mentoring support for junior members of the sales team.
  • Researched customer needs and tailored solutions to meet those needs.
  • Conducted sales calls to introduce products and services to potential customers.
  • Nurtured customer relationships with positive, knowledgeable support for sales and service needs.
  • Facilitated smooth service delivery and followed up after sales to offer additional support and capitalize on cross-selling opportunities.
  • Worked closely with leadership team to develop and implement effective marketing strategies.
  • Penetrated new accounts and connected closely with decision-makers to close deals.
  • Managed and retained existing client accounts.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Utilized social media platforms to engage with customers and promote products.
  • Made outbound sales calls to contact prospective leads, using effective communication skills.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Identified customer needs by asking questions and advising on best solutions.
  • Listened to customer needs to identify and recommend best products and services.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.

Salesperson

DaBella
Boise, ID
02.2022 - 09.2022
  • Assisted customers in selecting appropriate products or services for their needs.
  • Educated customers about products and services offered by the company.
  • Advised customers on the latest product features and benefits.
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
  • Prepared and delivered appropriate presentations on products and services.
  • Identified customer needs by asking questions and advising on best solutions.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Produced sales documents, finalized deals and filed records.
  • Listened to customer needs to identify and recommend best products and services.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Sales Representative Team Leader

DONNELLEY SPORTS INC.
Boise, USA
08.1998 - 12.2021
  • Expanded territory by cold-calling retail leaders across product lines and upselling vendor partnerships.
  • Developed key customer relationships to increase sales.
  • Executed 100's of cold calls to top-level executives to expand client base.
  • Improved overall customer purchasing experiences to promote steady revenue. Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Prepared and processed contracts and order forms for new and existing customers. Maximized efficiency and time management by effectively planning and organizing client routes within territory.
  • Created sales and revenue-generating opportunities in new markets to improve bottom line. Kept up-to-date with regional market and industry trends to optimize marketing and sales plans.
  • Worked with production teams to assess, update and optimize delivery dates for customers.
  • Pursued new accounts through lead generation, cold calling and advertising referrals.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Drove substantial sales through suggestive selling and by promoting add-on purchases.
  • Contacted new and existing customers to outline benefits of products.
  • Fostered relationships with customers to expand customer base and retain business.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Recruited, hired, trained, evaluated, coached, mentored, and disciplined Sales Representatives.
  • Negotiated contracts with customers in order to maximize profits.
  • Communicated regularly with upper management regarding progress towards departmental objectives.
  • Maintained detailed records of all sales activities within the team's CRM system.
  • Monitored competitor activities in order to stay ahead of the competition.
  • Conducted regular meetings with the team to review performance metrics and set objectives.
  • Demonstrated product features to align with customer needs.
  • Reorganized routes and schedules in territory to maximize efficiency.
  • Constructed targeted sales presentations to solicit prospects in geographic parameters.
  • Identified customer needs by asking questions and advising on best solutions.

Education

Bachelor of Arts -

Idaho State University
Pocatello, Idaho
05.1998

Skills

  • B2B and B2C sales
  • Pipeline management
  • Promotional planning
  • Territory sales
  • Territory growth
  • Inside and outside sales
  • Sales development
  • Post-sales support
  • Customer needs assessment
  • Sales closing
  • Product merchandising and distribution
  • Product management and pricing
  • Customer retention abilities
  • Relationship selling
  • Account management
  • Product and service knowledge
  • Team sports goods knowledge
  • Sales Forecasting
  • Prospecting skills
  • Strategy development
  • Negotiation Tactics
  • Key account generation
  • Personnel training
  • Client account management
  • Lead generation
  • Contract negotiation
  • CRM management
  • Customer service
  • CRM proficiency
  • Strategic prospecting

Timeline

Sales Account Executive

Lifetouch Photography
12.2022 - 05.2025

Salesperson

DaBella
02.2022 - 09.2022

Sales Representative Team Leader

DONNELLEY SPORTS INC.
08.1998 - 12.2021

Bachelor of Arts -

Idaho State University

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Robert Jenco