Robert Jensen
Gowanda
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
24
24
years of professional experience
Work History
Correctional Officer
NYSDOCCS
12.2006 - 03.2025
- Supervised inmate activities to maintain a secure and orderly environment.
- Conducted regular inspections of facilities to ensure compliance with safety regulations.
- Implemented conflict resolution strategies to de-escalate potential disturbances.
- Maintained accurate records of inmate behavior and incidents for reporting purposes.
- Collaborated with mental health professionals to address inmate needs effectively.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Correctional Officer
Cattaraugus County Sheriffs Office
09.2001 - 04.2007
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Mechanic
Carrier Coach, Inc.
09.2001 - 09.2006
- Diagnosed and repaired mechanical issues in various vehicle systems.
- Conducted routine maintenance to ensure optimal vehicle performance.
- Utilized diagnostic tools and equipment for accurate troubleshooting.
- Collaborated with team members to resolve complex mechanical problems.
- Maintained detailed records of repairs and maintenance activities.
- Inspected and tested equipment to locate worn and damaged parts.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
- Enhanced vehicle longevity through meticulous attention to preventive maintenance tasks such as fluid checks, belt replacements, and battery testing.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Increased tire lifespan by accurately aligning wheels, balancing tires, and performing rotations as needed.
Education
High School Diploma -
Gowanda Central School
Gowanda, NY06-1985
Skills
- Safety compliance
- Report writing
- Incident documentation
- Record management
- Communication skills
- First aid training
- Emergency management
- File and record maintenance
- Vehicle equipment maintenance
- Radio communication
Timeline
Correctional Officer
NYSDOCCS
12.2006 - 03.2025
Correctional Officer
Cattaraugus County Sheriffs Office
09.2001 - 04.2007
Mechanic
Carrier Coach, Inc.
09.2001 - 09.2006
High School Diploma -
Gowanda Central School