Robert J Nornholm III
Magnolia
Summary
Dynamic leader with proven success at DOD (ARMY), adept at fostering teamwork and driving innovation. Skilled in multitasking and problem-solving, I developed systems that recognized team achievements and improved performance metrics. Committed to enhancing customer satisfaction and operational efficiency through effective communication and adaptability.
Overview
7
7
years of professional experience
Work History
Section Leader
DOD (ARMY)
Vicenza
02.2021 - 01.2025
- Developed team goals and objectives and monitored progress to ensure successful completion of tasks
- Encouraged creativity and innovation to develop new solutions to complex problems
- Monitored team performance metrics to identify areas of improvement
- Developed a system for recognizing team accomplishments and rewarding success.
- Ability to work under an extremely flexible work schedule.
Assistant Manager
HEB
College Station
01.2019 - 02.2021
- Managed a team of 10 employees, setting goals and delegating tasks to ensure that deadlines were met
- Analyzed customer feedback to identify areas for improvement and implement strategies to increase customer satisfaction during Covid-19
Installer
J&K AC and Heating
Houston
04.2018 - 09.2018
- Demonstrated excellent customer service skills by providing timely responses to customer inquiries
- Prepared detailed reports on installation and maintenance activities for management review
- Ensured compliance with relevant industry regulations and standards
- Read and interpret technical drawings and schematics to ensure accurate installation.
- Utilized specialized tools and diagnostic equipment to identify and resolve issues
Education
High School Diploma -
Magnolia Highschool
Magnolia, TX05-2019
Skills
- Multitasking ability
- Leadership and teamwork
- Equipment maintenance
- Adaptability
- Time management
- Work under pressure
- Flexible work hours
- Communication skills
- Conflict resolution
- Problem solving
Awards
- Employee of The Month
- 2x Army Achievement Medal
- Soldier of The Month Award
References
References available upon request.
Timeline
Section Leader
DOD (ARMY)
02.2021 - 01.2025
Assistant Manager
HEB
01.2019 - 02.2021
Installer
J&K AC and Heating
04.2018 - 09.2018
High School Diploma -
Magnolia Highschool
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