Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Work Preference
Timeline
CustomerServiceRepresentative
Robert Johansson

Robert Johansson

Winter Springs,FL

Summary

Results-oriented Coordinating Manager known for high productivity and efficient task completion. Possess specialized skills in project management, team leadership, and strategic planning. Excel in communication, problem-solving, and adaptability, ensuring smooth operations and successful project outcomes. Committed to leveraging these abilities to facilitate organizational growth and improve operational efficiency. Seasoned Coordinating Manager with experience in leading diverse teams, managing projects and facilitating effective communication. Known for strong leadership skills, adeptness in problem-solving, and ability to meet deadlines. Past roles demonstrate impactful contributions to process improvements and team efficiency. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Coordinating Manager

Presidential Pools of Florida
Oviedo, FL
12.2021 - Current
  • Researched best practices used by similar organizations in the industry.
  • Provided guidance on how to handle difficult situations during coordination efforts.
  • Ensured accuracy of data entered into the project management system.
  • Established communication protocols between teams and departments.
  • Monitored progress of all tasks and assigned resources accordingly.
  • Managed staff schedules, workloads, and task deadlines.

Shipping and Receiving Manager

Skystream Technologies
Orlando, FL
08.2014 - 12.2021
  • Resolved any issues or disputes related to shipments promptly and professionally.
  • Managed the receiving and shipping of all incoming and outgoing orders, ensuring accuracy in product quantity, quality and condition.
  • Trained new staff members in proper packing techniques for fragile items.
  • Ensured that all customer orders were processed correctly and shipped on time.
  • Assisted in resolving any customer complaints regarding lost or damaged goods during transit.
  • Organized storage areas within the warehouse for easy access to products when needed.
  • Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
  • Examined invoices and shipping manifests for conformity to tariff and customs regulations.

Education

Some College (No Degree) -

Valencia College
Orlando, FL

Skills

  • Meeting facilitation
  • Task Delegation
  • Staff Management
  • Customer Service
  • Cost Control
  • Emergency Response
  • Project Planning
  • Reliability
  • Written Communication
  • Team Leadership
  • Administration and Reporting
  • Effective Communication
  • Work Planning and Prioritization
  • Scheduling and Coordinating
  • Problem Resolution
  • Relationship Building
  • Positive Attitude
  • Active Listening
  • Problem-Solving
  • Professionalism
  • Time Management
  • Team Collaboration
  • Computer Skills
  • Professional and Courteous
  • Professional Demeanor
  • Teamwork and Collaboration
  • Decision-Making
  • Problem-solving abilities

Languages

English
Full Professional

Affiliations

  • Aviation - Love to travel when I can
  • Photography - Enjoy taking pictures of different scenery especially the beach
  • Sports fan - Enjoy going to baseball and basketball games
  • Blogging - I am fashion enthusiast and love to blog about it
  • Home life - Love to hang out with my girlfriend and her dog watching tv shows and movies
  • Outdoors - Love relaxing at the beach when the weather is good

References

References available upon request.

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefitsWork from home optionPaid time offPaid sick leave401k matchStock Options / Equity / Profit Sharing

Timeline

Coordinating Manager

Presidential Pools of Florida
12.2021 - Current

Shipping and Receiving Manager

Skystream Technologies
08.2014 - 12.2021

Some College (No Degree) -

Valencia College
Robert Johansson