Robert Johns IV

Coordinated dock setup and organized trailer loading for timely departures.

Closed out trailers upon completion, updating team on door rescan readiness.

• Ensured proper load etiquette through strategic use of dunnage and straps.
• Trained new dock workers, monitoring progress and facilitating skill development.

• Responsible for unloading and sorting a trailer of product than stocking the product on the shelves.

• Organized inventory into designated bins to ensure efficient storage and retrieval.
• Resolved issues related to customer returns, verifying discrepancies with website images.
• Managed truck operations for timely merchandise delivery to customers.
• Selected items for shipment, ensuring accuracy and completeness.
• Oversaw daily shift operations, assigning duties and monitoring performance of associates.
• Addressed associates' concerns promptly, fostering a supportive work environment.
• Provided constructive feedback to associates, recognizing achievements and areas for improvement.
• Monitored accounts for fraudulent activity, enhancing security measures during transactions.

• Stow inventory into given bins
• Ensured that all products were labeled properly before stocking the shelves.
• Removed outdated products from shelves in accordance with company policy.

• As a house person, handled customer hotel needs and concerns including linen delivery, amenities delivery and helping to maintain the property in an orderly fashion.
• Also worked as a bell man when needed helping guests with luggage.