Summary
Overview
Work History
Education
Skills
Certification
Timeline
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ROBERT JOHNSON

Summary

Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Warehouse Manager

Samsung
06.2022 - 02.2024
  • Cleaned and maintained warehouse in compliance with OSHA safety standards
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
  • Supervised 60 employees

Operations Manager

Dart
01.2022 - 05.2022
  • Accomplished multiple tasks within established timeframes
  • Onboarded new employees with training and new hire documentation
  • Cross-trained existing employees to maximize team agility and performance
  • Maximized performance by monitoring daily activities and mentoring team members
  • Evaluated employees' strengths and assigned tasks based upon experience and training
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
  • Supervised 40 employees

Operations Manager

Saddle Creek Logistics
10.2017 - 11.2021
  • Manage a team of 15 employees in a warehouse operations, including shipping, training, scheduling, recruiting and work assignments
  • Instrumental in redesigning the movement of goods to maximize value and minimize cost
  • Helped with process improvements solutions with customers, management and other vested parties through written and oral presentations
  • Tracked and coached associates by performing and conducting daily audits in the distribution center
  • Improved Key Performance Indicators (KPI) and On-Time Deliveries
  • Improved Key Performance (KPI) and On-Time Deliveries from 77% to 99%
  • Manages a team of employees that improved reliability from 75% to 99%
  • Manages warehouse operations including safety, security, and training
  • Coordinated the daily employees/shipment schedules, routing and inventory control
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines
  • Identified and resolved unauthorized, unsafe or ineffective practices
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.

Advertising Manager

Radio Advertising Services
02.2012 - 03.2017
  • Managed the call center for customer service
  • Managed a team of 35 Customer Service Reps in Radio Advertising
  • Developed advertising tactics and implemented new solutions for increased brand awareness
  • Worked with marketing department to create targeted advertising strategies for key customer demographics
  • Developed campaigns, led design and tracked results
  • Managed creation of attention-grabbing, engaging and viral digital ads promoting [Product or service].

Forklift Operator

Vitran Logistics
04.2005 - 05.2012
  • Unloaded and stacked materials by raising and lowering lifting devices
  • Unloaded materials and goods at designated locations for best project availability
  • Transported goods between warehouse locations according to shipment and storage needs
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping
  • Processed orders and requests for management and customers.

Education

Associate of Science - Computer Graphics

Texas State University
Chicago, IL
06.1990

Skills

  • Warehouse Inventory
  • B2C
  • RF - Wireless
  • Lean
  • Inventory Control
  • Warehouse Safety Programs
  • Data Interpretation
  • Production Planning
  • Process Monitoring
  • Improvement Recommendations
  • Scheduling
  • Leadership
  • Microsoft Excel - Microsoft Outlook
  • Six Sigma - Material Handling
  • SAP
  • Microsoft Office
  • Shipping
  • Inventory
  • WMS
  • Logistics
  • Windows 95
  • Kaizen
  • Customer Service
  • Receiving
  • Kronos
  • Standards Documentation
  • Warehouse Supervising
  • B2B
  • 5S
  • Supply Chain
  • Warehouse management
  • Sales
  • Windows
  • Six Sigma
  • Computer skills
  • Communication skills
  • Management
  • Manufacturing
  • Analysis skills
  • SAP Warehouse Management
  • Quality control
  • Customer service
  • Store management
  • Profit & loss
  • Production planning
  • Order fulfillment
  • Warehouse management system
  • Warehouse experience
  • Supervising experience
  • Materials handling
  • Basic math
  • Warehouse supervisor experience
  • Writing skills
  • Forklift
  • Training & development
  • Team management
  • Cash handling
  • SAP ERP
  • Typing
  • E-commerce
  • Recruiting
  • Schedule management
  • Loading and unloading
  • Operations Management
  • Coaching and Motivation
  • Goal Setting
  • Continuous Improvement
  • Logistics Coordination
  • ERP Software

Certification

  • Lean Six Sigma Yellow Belt
  • Forklift Certification

Timeline

Warehouse Manager

Samsung
06.2022 - 02.2024

Operations Manager

Dart
01.2022 - 05.2022

Operations Manager

Saddle Creek Logistics
10.2017 - 11.2021

Advertising Manager

Radio Advertising Services
02.2012 - 03.2017

Forklift Operator

Vitran Logistics
04.2005 - 05.2012

Associate of Science - Computer Graphics

Texas State University

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ROBERT JOHNSON