Robert Johnson

Assist public and providers in various facets of responsibilities of the Division of Substance Use and Recovery including but not limite to, responding to inquirie4s from the public and SUPR licensed agencies regarding rule interpretations and general questions, analyze and resolve complaints from patients/clients and prepare complaint reports. Additionally, review the eDSRS program to answer question regarding a program's licensure status and client issues pertaining to their DUI evaluation. Assist in the orientation of new staff regarding the inspection process of intervention programs. Perform miscellaneo

Assist public and providers in various facets of responsibilities of the Division of Substance Use and Recovery including but not limite to, responding to inquirie4s from the public and SUPR licensed agencies regarding rule interpretations and general questions, analyze and resolve complaints from patients/clients and prepare complaint reports. Additionally, review the eDSRS program to answer question regarding a program's licensure status and client issues pertaining to their DUI evaluation. Assist in the orientation of new staff regarding the inspection process of intervention programs. Perform miscellaneo

Assist public and providers in various facets of responsibilities of the Division of Substance Use and Recovery including but not limite to, responding to inquirie4s from the public and SUPR licensed agencies regarding rule interpretations and general questions, analyze and resolve complaints from patients/clients and prepare complaint reports. Additionally, review the eDSRS program to answer question regarding a program's licensure status and client issues pertaining to their DUI evaluation. Assist in the orientation of new staff regarding the inspection process of intervention programs. Perform miscellaneous assignments as directed by supervisor.

Assist public and providers in various facets of responsibilities of the Division of Substance Use and Recovery including but not limite to, responding to inquirie4s from the public and SUPR licensed agencies regarding rule interpretations and general questions, analyze and resolve complaints from patients/clients and prepare complaint reports. Additionally, review the eDSRS program to answer question regarding a program's licensure status and client issues pertaining to their DUI evaluation. Assist in the orientation of new staff regarding the inspection process of intervention programs. Perform miscellaneous assignments as directed by supervisor.

Assist public and providers in various facets of responsibilities of the Division of Substance Use and Recovery including but not limite to, responding to inquirie4s from the public and SUPR licensed agencies regarding rule interpretations and general questions, analyze and resolve complaints from patients/clients and prepare complaint reports. Additionally, review the eDSRS program to answer question regarding a program's licensure status and client issues pertaining to their DUI evaluation. Assist in the orientation of new staff regarding the inspection process of intervention programs. Perform miscellaneous assignments as directed by supervisor.

My duty was to assist and advise Alcohol and Dreg Rehabilitation Centers in resolving compliance issues which had been found during the centers most recent compliance inspection. In performing this job, I communicated with the center director, clinical director and clinical staff. If, within the review, a need for revision or development of the centers policy or procedure was found, I would advise the appropriate staff as to the corrective action needed.

Analyzed, planned, executed, controlled, evaluated and implemented quality assurance provider communication functions, interpreted policies, rules, regulation and procedures for provider and DASA staff. Advised and made recommendation for policy and rule revisions, provided technical assistance to providers and DASA staff. Served as DASA liaison with IDHS legal staff regarding treatment and intervention issues. Managed, planned, directed, coordinated and evaluated the activities of the statewide Driving Under the Influence (DUI) program and monitored the process, coordinated all DUI related matters relative to policy and rule administration at the local, state and federal level, responded to public inquiries, confirmed compliance with all DASA policy regarding monitoring of licensed and funded providers.

Supervised staff consisting of state inspectors of alcohol and substance abuse centers. Duties included developing an inspection schedule which ensured all licensed cetners were inspected a minimum of every three years. Reviewed and signed off on every inspection report. Responded to in-state and out of state inquiries from the public, providers, Ill Secretary of State and legal entities regarding rule inerpretation. Represented the Illinois Department of Human Services, Division of alcoholism and Substance Abuse and an expert witness. Maintained and submitted infomation for audits of inspections completed by DASA inspectors. Assisted with staff training.

Duties consisted of manning the Medical Fraud and Abuse Hot Line and handling problems received. Evaluated all types of Medicaid providers for possible misuse of the MEC, Worked with Chicago Police Department, Drug Division to help uncover Medicaid Fraud.

I was responsible for determining the initial eligibility and benefit allotment for Medicaid applications. Duties included communication with numerous community and sate organizations.

Attended officers basic training course and general troop supply material management course. Assumed all leadership positions required. Acted as Supply Platoon leader. Responsibilities covered dining facilities, transportation and fire marshal.

I was responsible for determining the initial eligibility of General Assistance. Duties consisted of operating computer, terminal, in person interviews and rebudgeting cases.