- Team Sports
- Road Trips
- I participate in a variety of outdoor recreational activities
- DIY and Home Improvement
- Auto Repair/Restoration
- Video Gaming
- Playing Sports
- Riding Motorcycles
- Circle Dirt Track Racing
Robert Johnson
Warrensburg
Summary
Experienced technician with strong skills in brake systems, preventative maintenance, and tire services. Proven ability to diagnose complex automotive issues, enhancing customer satisfaction and vehicle safety.
Overview
11
11
years of professional experience
Work History
Technician
Warrensburg Ford
Warrensburg, MO
03.2017 - Current
- Diagnosed and repaired vehicle issues using advanced diagnostic tools and equipment.
- Conducted routine maintenance services to ensure optimal vehicle performance and safety standards.
- Collaborated with team members to streamline repair processes, enhancing workflow efficiency.
- Trained junior technicians on proper repair techniques and best practices for customer service.
- Assisted in customer consultations, providing detailed explanations of repair services and recommendations.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Tested systems, noting issues and completing preventive maintenance.
- Increased customer satisfaction by diagnosing and repairing complex automotive issues with efficiency and precision.
- Delivered high-quality preventive maintenance services, extending the life of vehicles while maintaining customer loyalty.
Lube Technician / Cashier
Brookside 66
Kansas City, MO
08.2015 - 03.2017
- Conducted thorough oil changes and fluid checks to ensure vehicle performance and safety.
- Performed preventative maintenance on various vehicle systems, enhancing operational reliability.
- Utilized diagnostic equipment to identify mechanical issues and recommend appropriate repairs.
- Managed inventory of lubricants and supplies, ensuring availability for timely service delivery.
- Collaborated with team members to troubleshoot complex mechanical problems, improving overall efficiency.
- Kept shop areas neat, clean, and free of safety hazards.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
Education
High School Diploma -
Warrensburg High
Warrensburg, MO05-2015
Skills
- Brake systems
- Tire services
- Exhaust systems
- Steering systems
- Preventative maintenance
- Strong work ethic
- Changing tires
- Changing oil
- Brake systems understanding
- Battery services
Interests
Timeline
Technician
Warrensburg Ford
03.2017 - Current
Lube Technician / Cashier
Brookside 66
08.2015 - 03.2017
High School Diploma -
Warrensburg High