Job Search Status
Open to workDesired start date: Immediately
Open To Work
Robert Johnson
Huntington,West Virginia
Work Preference
Summary
Experienced and detail-oriented Sr. Business Analyst, skilled in data-driven decision-making and process optimization. Strong focus on team collaboration and delivering impactful results. Reliable in adapting to changing needs while leveraging skills in stakeholder management, requirement gathering, and strategic planning. Recognized for analytical thinking, problem-solving abilities, and effective communication.
Overview
9
9
years of professional experience
Work History
Sr. Business Analyst - WWCS Global Programs
Amazon
Huntington, West Virginia
10.2022 - 04.2024
- Created and managed data lakes using AWS which provided a central location for data scientist team members to perform advanced analytics.
- Collaborated with cross-functional teams for multiple projects to define scope and deliverables as well as identify key performance indicators and metrics to ensure alignment with data requirements and strategic goals.
- Presented statistical analysis documents to stakeholders, driving actionable insights based on financial findings and recommendations.
- Performed all analytical tasks below when applicable.
ACES Business Analyst - WWCS Global Programs
Amazon
Huntington, WV
10.2018 - 10.2022
- Directed annual analyst apprenticeship program, mentoring and upskilling junior analysts enhancing team capabilities in data analysis and reporting techniques.
- Developed interactive dashboards using Amazon QuickSight to facilitate insights generation and to visualize key performance indicators for stakeholders.
- Executed advanced SQL techniques such as ETL to conduct root cause analyses in order to identify and propose effective solutions.
Data Analyst - CSNA
Amazon
Huntington, WV
06.2017 - 10.2018
- Queried (SQL) and analyzed large datasets to identify trends and inform strategic decision-making.
- Developed data-driven reports and dashboards to support decision-making and strategic planning initiatives.
Resolution Specialist - CSNA Associate
Amazon
Huntington, WV
10.2015 - 06.2017
- Resolved escalated customer inquiries through effective problem-solving techniques or permission-based solutions, enhancing satisfaction levels.
Education
Master of Science - Business Informatics - Business Data Analytics
Northern Kentucky University
05-2020
Bachelor of Business Administration - Accounting
Morehead State University
05-2014
Skills
- Amazon QuickSight
- Amazon Redshift (ETL/SQL)
- Amazon S3
- AWS Glue
- Business Process Improvement
- Data Visualization
- Microsoft Excel
- Microsoft Office
- Minitab
- Pyspark
- SQL
- R Studio
- Statistical Analysis
- Tableau
- Visio
Timeline
Sr. Business Analyst - WWCS Global Programs
Amazon
10.2022 - 04.2024
ACES Business Analyst - WWCS Global Programs
Amazon
10.2018 - 10.2022
Data Analyst - CSNA
Amazon
06.2017 - 10.2018
Resolution Specialist - CSNA Associate
Amazon
10.2015 - 06.2017
Master of Science - Business Informatics - Business Data Analytics
Northern Kentucky University
Bachelor of Business Administration - Accounting
Morehead State University