Robert Johnson
Champaign,IL
Summary
Results-driven communications leader born to build strategic, successful campaigns to drive profits, increase market share and cement industry dominance for demanding customers. Focused, performance-minded manager with proven skills in project management, team building, stakeholder relations and campaign optimization. Ready to offer 20 years of experience to new role dedicated to achieving exceptional results on tight timetables.
Overview
30
30
years of professional experience
Work History
Maintenance Supervisor
Norfolk Southern
Decatur, United States
10.2023 - Current
- Assign work to craft personnel based on the required level of skill
- Prioritize and rebalance scheduled and unscheduled work assignments
- Rearrange work assignments and employee allocations when necessary to address unexpected service disruptions, emergent weather conditions, or unanticipated urgent repairs
- Manage subordinates’ time on tasks and quality of work performed
- Conduct safety meetings and training classes
Program Manager
Amazon.com
Arlington, United States
12.2021 - 10.2023
- Develop and manage the execution of safety programs focusing on Amazon’s North America Fulfillment Centers (NACF)
- Deliver communications counsel to NACF executives on short- and long-term safety challenges and opportunities
- Coordinated with internal stakeholders to ensure successful implementation of the program initiatives.
- Research and integrate safety news, trends, and compelling angles into safety campaigns
- Drafted reports for senior management highlighting key milestones achieved throughout the program lifecycle.
- Collaborated with teams across departments to develop effective strategies for executing programs.
- Assisted in developing training materials for new hires involved in the program activities.
- Participated actively in brainstorming sessions focused on improving existing processes or creating innovative approaches for delivering services more efficiently.
- Generated and delivered reports, program review presentations and other program status updates.
- Prioritized tasks and managed teams throughout multiple projects.
- Managed external client and business partner relationships.
Public Affairs Specialist
U.S. Department of Transportation
Washington, United States
03.2021 - 12.2021
- Developed and implemented public relations plans to promote awareness of organizational programs, services, and initiatives.
- Conducted media outreach activities such as press conferences and interviews with print, broadcast, and online outlets.
- Managed the development of informational materials including brochures, fact sheets, newsletters, web content, and other communications tools.
- Prepared talking points for executive staff members in advance of appearances before government agencies or other organizations.
- Researched current topics relevant to the organization's mission and drafted reports on findings for internal use.
- Set tone and public messages for DOT and implemented successful promotions strategies.
- Wrote, edited and reviewed various media content and press releases.
Public Information Officer
North Carolina Department of Environmental Quality
Raleigh, United States
02.2020 - 03.2021
- Developed and maintained relationships with media outlets to increase public awareness of department initiatives.
- Created press releases, newsletters, brochures, and other promotional materials for events and programs.
- Organized press conferences and interviews with key stakeholders to provide information about department activities.
- Managed website content related to department news and announcements.
- Tracked media coverage of department initiatives and developed reports for senior management.
- Developed comprehensive plans for crisis communication scenarios in order to respond quickly and effectively in times of emergency.
- Maintained a database of contacts including journalists, bloggers, influencers.
- Authored strategic press releases, interview talking points and media responses.
- Wrote, edited and reviewed various media content and press releases.
- Gave presentations and spoke publicly at interviews, conferences and company events.
Sr. Communication Manager
STANLEY BLACK & DECKER
Miramar, United States
10.2018 - 10.2019
- Developed and implemented comprehensive communication strategies to ensure organizational objectives were met.
- Created, edited, and distributed internal and external communications materials such as newsletters, press releases, brochures, and website content.
- Managed media relations activities including responding to inquiries from reporters, pitching stories to journalists, and preparing spokespeople for interviews.
- Oversaw special promotional events to drive positive media coverage, boost revenue and enhance sales.
- Developed creative strategies that capitalized on current trends to create buzz about the company's offerings.
- Provided guidance on how best to communicate organizational messages both internally and externally.
- Provided strategic counsel to executive leadership teams on communications initiatives.
- Applied strategic communication strategies and interpersonal skills to develop and maintain high-value business relationships.
Education
Master of Science - Operations Management
University of Arkansas
Bachelor of Arts - Political Science
North Carolina State University
Skills
- Crisis Management
- Speech Writing
- Marketing Communications
- Internal Communications
- Social Media Strategy
- Media Relations
- Press releases
- Marketing strategy
- Brand Messaging
- Project Management
- Community Management
- Communications strategy
References
References available upon request.
Timeline
Maintenance Supervisor
Norfolk Southern
10.2023 - Current
Program Manager
Amazon.com
12.2021 - 10.2023
Public Affairs Specialist
U.S. Department of Transportation
03.2021 - 12.2021
Public Information Officer
North Carolina Department of Environmental Quality
02.2020 - 03.2021
Sr. Communication Manager
STANLEY BLACK & DECKER
10.2018 - 10.2019
Master of Science - Operations Management
University of Arkansas
Bachelor of Arts - Political Science
North Carolina State University