Summary
Overview
Work History
Education
Certification
Timeline
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Robert Jones

Richmond,TX

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Hardworking Captain skilled in leveraging navigation knowledge to ensure safe transport of passengers crew and cargo. Demonstrated success in overseeing equipment maintenance illustrated over 2 years of industry performance. Ready to apply Deck Hand mastery and Vessel knowledge.

Overview

1
1
Certification

Work History

Sales Associate/General Manager of Operations

Bobby Enterprises
Katy, TX
2021 - 2024
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Deck Hand Officer

American Cruise Lines
Guilford, CT
2019 - 2021
  • Carried out instructions issued by captain regarding docking procedures.
  • Fastened handling lines and moorings to prevent boats, barges and equipment from drifting away.
  • Maintained a clean deck area through daily sweeping and scrubbing of surfaces.
  • Performed minor cleaning to maintain deck, safety equipment and machinery.
  • Monitored weather conditions and reported any changes to Captain and Chief Mate.
  • Observed traffic patterns around the vessel when entering and exiting port areas.
  • Inspected all safety equipment regularly to ensure compliance with regulations.
  • Communicated with other vessels via radio regarding navigational issues or hazards.
  • Maintained deck equipment and machinery in a safe and efficient manner.
  • Maintained accurate logs of vessel movements and any repairs and maintenance work done.
  • Adhered strictly to all applicable maritime laws, regulations, and standards.
  • Conducted shipboard drills for crew members to practice emergency procedures.
  • Provided assistance to passengers while boarding or disembarking from the vessel.
  • Cleaned decks frequently throughout voyage to ensure maximum safety at all times.
  • Performed daily maintenance on the vessel's hull, rigging, and superstructure.
  • Responded quickly in emergency situations by providing first aid or other assistance.
  • Ensured that passengers followed safety protocols while onboard the vessel.
  • Assisted with mooring operations, such as anchoring and towing.
  • Instructed new crewmembers on proper use of deck equipment and safety protocols.
  • Reported any discrepancies in navigation systems or equipment performance immediately.
  • Organized storage areas on board the vessel to maximize space utilization.
  • Inspected equipment and completed basic repairs to maintain safety and efficiency of each trip.
  • Oversaw ship operations during travel and kept watch for hazards.
  • Directed and coordinated crew members while loading or unloading cargo, steering vessels, operating engines and maintaining or repairing ship equipment.
  • Inspected boat and recommended improvements to maintain safe operations, protect passengers and secure equipment.
  • Maintained peak performance in varying conditions and researched weather, wind, current and tide conditions to avoid and manage issues.
  • Checked navigation tools and telecommunications equipment prior to embarking on journeys to verify operational status.
  • Communicated with passing vessels using visible and audible signals.
  • Checked for oil spills and other pollutants around ports, harbors, and beaches.
  • Verified proper loading of cargo holds to align with ship capacity and weight distribution requirements.
  • Steered boats along plotted routes to transport guests to destinations.
  • Utilized navigation resources to chart routes and maintain optimal course for vessel.

State Licensed Security Officer

Contemporary Services Corporation.
Houston , Texas
2017 - 2019
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Guarded restricted areas to prevent unauthorized entry.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Verified photo IDs and tickets to allow guests passage.
  • Confirmed visitor identification prior to granting entry into the building.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
  • Checked for safety hazards and took corrective action when necessary.
  • Responded to alarms and conducted investigations as required.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Assisted with crowd control during large events held at the facility.
  • Provided escorts for visitors as needed throughout the facility.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Observed patrons and customers to quickly address security situations.

Delivery Driver/ Shift Prep Manager

Lamonte's Italian Restaurant
Richmond, TX
2018 - 2019
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Transported and safely delivered items to prevent damage or loss.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Navigated routes with relevant map programs and GPS systems.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Utilized street maps to plan and determine most efficient routes.

Lead Dishwasher

Clancey's Bar and Grill
Richmond, TX
2016 - 2017
  • Ensured compliance with health and safety regulations in the kitchen area.
  • Prepared weekly schedules for dishwashing staff according to restaurant requirements.
  • Maintained a clean, organized work environment throughout all shifts.
  • Assisted in preparing meals when necessary during busy times at the restaurant.
  • Organized storage areas so that all cleaned items were properly stored away.
  • Managed the dishwashing staff, assigning tasks and overseeing quality control.
  • Reported malfunctions or repairs needed in the dishwashing area promptly to supervisors.
  • Sanitized food preparation areas by wiping down counters and appliances after each shift.
  • Operated manual or automated dishwashers to wash plates, glasses, silverware, pots and pans as needed.
  • Performed daily deep-cleaning tasks such as scrubbing floors, walls and equipment surfaces.

Education

High School Diploma -

William B. Travis High School
Richmond, TX
06-2017

Certification

State Licensed Security Officer

TWIC Identification card

Timeline

Sales Associate/General Manager of Operations

Bobby Enterprises
2021 - 2024

Deck Hand Officer

American Cruise Lines
2019 - 2021

State Licensed Security Officer

Contemporary Services Corporation.
2017 - 2019

Delivery Driver/ Shift Prep Manager

Lamonte's Italian Restaurant
2018 - 2019

Lead Dishwasher

Clancey's Bar and Grill
2016 - 2017

High School Diploma -

William B. Travis High School

State Licensed Security Officer

TWIC Identification card

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