Robert Jones
Summary
Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
SR INFO Tech Chief
US Army
Anchorage
03.2024 - Current
- Conducted routine maintenance on Active Directory environments.
- Operated and maintained specific functionality of different conclaves ranging from secret networks to coalition.
- Performed diagnostics to troubleshoot equipment malfunctions effectively.
- Collaborated with team members to execute repair projects efficiently.
- Managed quality control and maintained high level of customer satisfaction.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Assisted in the development of disaster recovery plans for critical IT infrastructure components.
- Installed new components or replaced defective parts to restore functionality.
- Assisted in training azure and auds environment for help-desks.
Quartermaster Chemical Equipment Repairer
US Army
Fort Riley North
08.2016 - 03.2024
- Managed supply chain operations for military equipment and logistics.
- Maintained accurate records and provided traceability of documentation by applying required inventory management accounting and control systems.
- Maintained accurate records of all assets and supplies in inventory systems.
- Oversaw inventory control and distribution of supplies to units.
- Issued, stored, and maintained a variety of supplies and equipment in accordance with established procedures.
- Developed procedures for efficient storage and retrieval of materials.
- Trained junior personnel on inventory management practices and protocols.
- Implemented safety protocols for handling hazardous materials in storage areas.
- Established secure storage areas for sensitive material such as weapons or ammunition.
- Coordinated transportation logistics for personnel and equipment movement.
- Purchased, coordinated, and distributed materials necessary for maintenance functions and used by area personnel.
- Generated purchase orders for replacement parts when necessary due to damage or wear-and-tear.
- Inspected vehicles for proper operation, completed maintenance checks, and reported any mechanical issues to supervisors.
- Responded promptly to customer inquiries regarding availability of specific items stocked.
- Provided administrative services such as updating logs and writing reports.
- Developed new methods for tracking inventory more accurately using computer software programs.
- Managed the receipt, storage, issue, and accounting of government property in an efficient manner.
Education
Bachelor of Science - Computer And Information Sciences
American Public University
Charleston, WV 06.2025 - 06.2026
Holt High School
Tuscaloosa , ALSkills
- Database management
- Network troubleshooting
- System troubleshooting
- Software configuration
- Troubleshooting
- Preventative maintenance
- Problem analysis
- SOP enforcement
- Staff education and training
- Team collaboration
- Customer service
- Customer rapport
- Tech-Savvy
- Stress management
Certification
- Security plus 701
Accomplishments
- 4 Army Commendation Medal
- 6 Army Achievement Medals
- 3 Good Conduct Medals
- Drivers Mechanic Badge
- Army Humanitarian award
References
References available upon request.
Timeline
Bachelor of Science - Computer And Information Sciences
American Public University
06.2025 - 06.2026
SR INFO Tech Chief
US Army
03.2024 - Current
Quartermaster Chemical Equipment Repairer
US Army
08.2016 - 03.2024
Holt High School