Robert Keang
Westford,MA
Summary
Dynamic store manager with proven expertise in inventory management and customer service, driving operational efficiency and team collaboration.
Overview
30
30
years of professional experience
Work History
Store Manager/Owner/Operator Truck Driver
K Market
Lowell, Massachusetts
12.2011 - Current
- Managed daily store operations and ensured compliance with company policies.
- Oversaw staff scheduling and delegated tasks to optimize team performance.
- Trained new employees on customer service standards and product knowledge.
- Implemented inventory control measures to maintain stock accuracy.
- Collaborated with suppliers to ensure timely delivery of products and services.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Store Owner
Asian Jewelry
Lowell, Massachusetts
06.2002 - 08.2025
Store owner/Operator
Asian Jewelry
Lowell, Massachusetts
06.2002 - 08.2025
- Developed marketing strategies to attract new customers to the jewelry store.
- Negotiated contracts with vendors to secure best prices for products.
- Oversaw vendor relationships and negotiated supply contracts for materials.
- Performed daily operations such as opening and closing the store, cashiering, stocking merchandise.
- Monitored competitor activities to stay informed of industry changes.
Process Engineer
milipore corp
Bedford, Massachusetts
01.2000 - 03.2002
- Collaborated with other departments such as Quality Control and Maintenance on projects related to process engineering initiatives.
- Analyzed existing processes and identified areas of improvement.
- Investigated customer complaints related to product quality issues caused by manufacturing processes.
- Documented process improvements according to established protocols.
R&D Associate Engineer
Millipore
Bedford, Massachusetts
06.1998 - 06.2000
- Conducted experiments to support product development and improvement initiatives.
- Assisted in analyzing data using statistical software to ensure accuracy and reliability.
- Maintained laboratory equipment and ensured compliance with safety standards.
- Documented research findings in technical reports for internal review and reference.
R&D Technician
Millipore
Bedford, Massachusetts
01.1997 - 06.1998
- Conducted experiments to support product development and ensure quality control.
- Operated and maintained laboratory equipment for accurate data collection.
- Documented test results and maintained detailed records of experiments.
- Assisted in preparing samples for testing in laboratory environments.
- Collaborated with team members to troubleshoot technical issues in research processes.
Education
Bachelor of Science - Chemical Engineering
Umass Lowell
Lowell, MA06-1995
Skills
- Inventory management
- Vendor negotiation
- Staff training
- Process improvement
- Marketing strategy
- Customer relationship management
Timeline
Store Manager/Owner/Operator Truck Driver
K Market
12.2011 - Current
Store Owner
Asian Jewelry
06.2002 - 08.2025
Store owner/Operator
Asian Jewelry
06.2002 - 08.2025
Process Engineer
milipore corp
01.2000 - 03.2002
R&D Associate Engineer
Millipore
06.1998 - 06.2000
R&D Technician
Millipore
01.1997 - 06.1998
Bachelor of Science - Chemical Engineering
Umass Lowell