Robert Keller
Frisco
Summary
Dynamic and dedicated professional with a proven track record at Market Street Frisco, excelling in customer service and relationship building. A competitive leader skilled in performance analyzation, I consistently exceeded service standards while training staff and enhancing operational efficiency. Committed to fostering loyalty and delivering exceptional results in every endeavor.
Student-athlete, communicating with teammates, and coaches to solve problems, leveraging diplomatic skills. Balance full class schedule with athletics through efficiency and determination. Self-motivated to work toward ultimate goals. Very perceptive and detail-oriented, applying analytical thinking to understand work outcomes and strategies to achieve goals.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Market Street Frisco,
02.2022 - 12.2023
- Responded to customer requests for products, services, and company information.
- Promptly responded to inquiries and requests from prospective customers.
- Trained staff on operating procedures and company services.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Lawn Maintenance Manager
Flower Brothers Lawn Care
05.2021 - 05.2023
- Supervised employee performance, preventive maintenance, and safety.
- Planned scheduled maintenance outages as part of preventive maintenance program.
- Procured pricing information from various vendors to support cost-effective purchasing.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Education
Bachelor of Science - Kinesiology
Stephen F. Austin State University
Nacogdoches, TX05-2025
Skills
- Performance analyzation
- Loyalty
- Competitive leader
- Hardworking
- Dedicated
Accomplishments
Academic All-State 2021- After achieving a 3.85 GPA for 3 years at Frisco Memorial High School.
All-District FISD- After giving up only 2 sacks in the 2021 football season, I was recognized for my performance by FISD coaches.
SFA Scholarship- After proving to SFA coaches and academics, I was rewarded by being put on scholarship to finish out my college career.
Cum Laude- Received Cum Laude after maintaining a 3.54 GPA throughout college.
Timeline
Customer Service Representative
Market Street Frisco,
02.2022 - 12.2023
Lawn Maintenance Manager
Flower Brothers Lawn Care
05.2021 - 05.2023
Bachelor of Science - Kinesiology
Stephen F. Austin State University
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