Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Robert Keller

Holly Springs,MS

Summary


Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.

Overview

18
18
years of professional experience

Work History

Operations Manager (L6)

Amazon
08.2021 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures. Oversaw 70+ employees and 2-4 Salaried leaders.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Analyzed and reported on key performance metrics to senior management.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Trained and guided team members to maintain high productivity and performance metrics.

Area Manager

Amazon
05.2018 - 08.2021
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
  • Transformed underperforming teams into productive, profitable teams.

Lead Installer

Jones Distribution
11.2010 - 12.2017
  • Improved customer satisfaction by providing efficient and accurate installations.
  • Reduced installation errors, implementing thorough quality control measures.
  • Mentored junior installers, fostering a positive learning environment for skill development.
  • Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
  • Conducted post-installation inspections, guaranteeing customer satisfaction and addressing any concerns promptly.
  • Streamlined installation processes for increased productivity and faster project completion.

Field Operator

US Marine Corps
07.2007 - 07.2015


  • Developed and led training programs in preparation for combat.
  • Improved team performance through continuous training and skill development initiatives.
  • Served as custodian of classified documents.
  • Assisted in troubleshooting complex issues, resulting in reduced downtime and increased production levels.
  • Recommended retransmission equipment based on capabilities of the equipment and the mission required.
  • Managed inventory effectively, reducing waste while maintaining adequate supply levels for ongoing projects.
  • Reduced equipment breakdowns through proactive preventative maintenance procedures.

Education

High School Diploma -

Zion Benton Township High School
Zion, IL

MCRD -

USMC Field radio operator school
San Diego, CA
01.2007

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Inventory management
  • Performance monitoring
  • Staff development
  • MS office
  • Inventory control
  • Workflow optimization
  • Process improvement

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Promoted to Area Manager after 2 years with Amazon.
  • Promoted to Operations Manager after 3.5 years with Amazon.
  • Saved Amazon $1.25 million in 2024 by effective planning and reducing our spend on additional trucks needed to meet shipment goals.
  • Amazon Lean Certified

Timeline

Operations Manager (L6)

Amazon
08.2021 - Current

Area Manager

Amazon
05.2018 - 08.2021

Lead Installer

Jones Distribution
11.2010 - 12.2017

Field Operator

US Marine Corps
07.2007 - 07.2015

MCRD -

USMC Field radio operator school

High School Diploma -

Zion Benton Township High School

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