Summary
Overview
Work History
Education
Skills
Timeline
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Robert Kelly

Sarasota,FL

Summary

Accomplished sales professional with expertise in sales and customer service across various industries. Skilled in fostering long-lasting client relationships, quickly adapting to new sectors, and using CRM systems and innovative sales techniques to manage sales operations and drive business growth. Eager to contribute as an Account Executive, leveraging my experience in selling SaaS products and delivering exceptional customer experiences in the healthcare space.

Overview

5
5
years of professional experience

Work History

Technology Consultant

DOOR3 Business Applications
11.2022 - Current
  • Successfully maintained satisfactory client relationships with DOOR3, ensuring continued business and positive customer experiences.
  • Provided solutions aligned with [Software] architecture and business needs.
  • Developed and executed successful sales strategies to generate leads and drive revenue growth for DOOR3
  • Established a strong understanding of DOOR3's business applications and industry verticals to better engage with prospects and address their needs.
  • Utilized CRM and sales enablement tools to monitor performance, identify areas for improvement, and optimize sales processes.
  • Focused on targeting and developing opportunities with enterprise-level companies, leveraging industry knowledge and relationship-building skills to establish and expand the company's presence in the market.
  • Continuously evaluated and refined sales messaging and collateral to ensure effective communication of DOOR3's value proposition to enterprise prospects.

Sales Development Manager

Clarify
08.2022 - Current
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Built diverse sales pipeline to exceed quota targets.
  • Managed accounts to retain existing relationships and grow share of business.
  • Analyzed sales data to identify opportunities for improvement and created action plans to capitalize on those opportunities.
  • Qualified leads by scheduling introductory discovery meetings and calls.
  • Trained and mentored sales personnel to apply best practices and techniques.
  • Assessed customer needs and developed customized solutions to drive sales.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Adapted to diverse industries by quickly learning and effectively communicating the unique value propositions of products and services to address specific customer needs and drive sales.

Marketing Development Representative

ABILITY Network
12.2019 - 04.2021
  • Initiate outbound prospecting, qualifying and appointment setting
  • Develop new business via telephone and email to introduce ABILITY applications to prospects and existing customers
  • Identified appropriate buyers within the target market
  • Provide feedback to help identify prospects pain points and determine how ABILITY can help solve them
  • Actively contributed in weekly meetings to help cultivate change and improve team performance.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Kept detailed records of daily activities through online customer database.

Substitute Teacher

Saint Albans Town Educational Center
01.2018 - 06.2019


  • Adapting to many curriculums that align with state guidelines
  • Incorporated technology into learning to enhance student engagement and learning.
  • Provided instruction for students in core subject areas.
  • Collaborated with colleagues to develop innovative approaches to teaching.

Education

University of New Hampshire
Durham, NH

Saint Michaels College
Colchester, VT

Skills

  • Experience with Salesforce/Salesloft
  • Proficient in Microsoft suite of applications
  • Adaptability
  • Patience
  • Time Management
  • Reactive
  • Web Applications
  • Client Base Retention
  • Effective Customer Communication
  • Strategic Networking
  • Lead Identification and Generation

Timeline

Technology Consultant

DOOR3 Business Applications
11.2022 - Current

Sales Development Manager

Clarify
08.2022 - Current

Marketing Development Representative

ABILITY Network
12.2019 - 04.2021

Substitute Teacher

Saint Albans Town Educational Center
01.2018 - 06.2019

University of New Hampshire

Saint Michaels College
Robert Kelly