Robert Kelly
Professional Development Coordinator
Gibsonia,Pa
Summary
Talented Program Director skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Ready to apply 30 years of experience to new professional challenges with growth-oriented organization.
Overview
24
24
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Professional Development Coordinator
Arc Human Services
03.2022 - Current
- Enhanced professional development offerings by assessing needs and collaborating with subject matter experts.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Provided subject matter expertise on all courses, materials, and lesson plans.
- Contributed to development of comprehensive employee training courses.
- Spearheaded design and implementation of multiple training courses to establish successful onboarding of new employees.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Collaborated with administrators to determine course objectives.
- Facilitated communication between managers and staff regarding individual performance improvement plans based on assessed needs.
- Improved overall staff performance by designing and conducting targeted training sessions.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Enhanced collaborative problem-solving skills among team members through targeted group exercises during training events.
- Assisted in development of employee assessments to measure training value.
- Coordinated technical training and personal development classes for staff members.
- Trained new hires to perform cross-training exercises with experienced workers.
- Fostered an inclusive environment by incorporating diversity and inclusion topics into professional development curricula.
- Implemented a mentoring program to support employees in developing their skills and advancing their careers within the organization.
- Created curricula, research topics and conceptualized course format, subject matter and presentation.
- Coordinated cross-functional collaboration to enhance skill-sharing among different departments.
- Evaluated the effectiveness of professional development initiatives, making necessary adjustments for continuous improvement.
- Aligned professional development opportunities with organizational goals, promoting overall company growth and success.
- Optimized scheduling of training sessions to minimize disruptions in daily operations without sacrificing employee participation rates.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Maximized ROI on professional development investments by tracking employee progress and success rates post training.
- Increased employee retention through the implementation of comprehensive professional development programs.
- Designed course materials and supported implementation.
- Ensured compliance with industry-specific regulations by providing ongoing education and certification opportunities for employees.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Applied effective time management techniques to meet tight deadlines.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Strengthened communication skills through regular interactions with others.
- Gained strong leadership skills by managing projects from start to finish.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
Residential Assistant Director
ARC Human Services, Inc.
11.2006 - 03.2022
- Promotes and adheres to the relevant elements of the compliance program and exercises objective judgment and decisive thinking in complying with, and in the application of, all organization and program policies, practices and procedures including ethics, business practices, and compliance program elements
- Comply with all applicable federal, state, local laws and regulations, policies and procedures and reports any concerns about compliance practices
- Assist in preparation of the agency's operation program budget in coordination with other management staff, assuring accurate and efficient planning for adequate staffing patterns and facility resources
- Orient and train subordinates in departmental procedures
- Provide ongoing supervision and evaluation
- Supervise over approximately 200 staff in 25 homes across 5 counties
- Effectively communicate/ coordinate all relevant information to appropriate staff
- Provide direction to subordinates in disciplinary matters as needed
- Through regular contact with clients, families, and staff, assess the agency's ongoing ability to provide a therapeutic environment for individual clients including but not limited to, day/vocational services, physical and emotional health care needs, recreational and leisure pursuits, etc., which are designed to promote independence and dignity
- Review incident reports, unusual incident reports, medication errors, and assure that all appropriate follow up action
- Encourage persons supported to cooperate with the treatment program, providing reassurance and support as needed; provide basic counseling services
- Evaluate information and data, write monthly summaries, as well as create program goals
- Lead meetings for the discussion, diagnosis, behavior, treatment, and progress of the persons supported
- Attended referral meetings and developed response plans
- Facilitated development strategies to maximize health and safety of each person supported by the program
- Developed specialized support plans designed to cope with psychiatric, behavioral, and other concerns
- Experienced in writing both Progress and Incident Reports, as well as Treatment Documentation, Expense Sheets, Home Safety Checks, and Budget Procedures
- Formulated policies and procedures
- Develop job descriptions.
- Increased resident retention rates by fostering positive relationships between staff and residents through effective communication strategies.
- Promoted a sense of community among residents through the planning and execution of social events and activities.
- Directed resident setback incident reports to appropriate treatment team personnel for remediation.
- Participated in therapeutic treatment teams, working to help residents reach individual wellness goals.
- Promoted positive relations between residents and staff.
MH/MR Program Specialist
Morningstar, Inc.
04.2004 - 07.2006
Program Coordinator/ Team Leader Supports Facilitator
Sharp Visions, lnc.
Special Education Assistant/ Community Based Specialist
Pressley Ridge Day School
Grade 2 Senior Teacher/ Counselor
Pressley Ridge Home Places
11.1999 - 09.2004
Education
Bachelor of Sciences in Psychology - Concentration in Mental Health Services
John Carroll University
University Heights, Ohio 09.1989 - 05.1993
Skills
Staff Evaluation
Issue Resolution
Promotions Development
Critical Thinking
Project Management
Multitasking Abilities
Interpersonal Communication
Interpersonal Skills
Policy and procedure improvements
Time Management
Dependability and Cooperation
Strategic Planning
Additional Skills And Interests
- Human Rights Committee Chairman
- Attended the Bayer Institute of Supervision
- Attended the Clinical Institute
- Volunteer Medication Administrative Trainer
- Attended Pressley Ridge area conference on functional analysis
- Attended conference regarding conflict resolution
- Certified Investigator through the State of Pennsylvania
References
Available upon request
Certification
The Life Coach Certification Group- Coach Certification Training Program
High School Football Coach- 25 years
I have served as a High School football assistant coach for over 25 years at three different schools with serving 5 years as a Defensive Coordinator
Timeline
The National Alliance of Direct Support Professionals- Front Line Supervisor Certification
03-2024
The Life Coach Certification Group- Coach Certification Training Program
01-2024
Professional Development Coordinator
Arc Human Services
03.2022 - Current
Residential Assistant Director
ARC Human Services, Inc.
11.2006 - 03.2022
MH/MR Program Specialist
Morningstar, Inc.
04.2004 - 07.2006
Grade 2 Senior Teacher/ Counselor
Pressley Ridge Home Places
11.1999 - 09.2004
Bachelor of Sciences in Psychology - Concentration in Mental Health Services
John Carroll University
09.1989 - 05.1993
Program Coordinator/ Team Leader Supports Facilitator
Sharp Visions, lnc.
Special Education Assistant/ Community Based Specialist
Pressley Ridge Day School