Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Robert Kelly

Bluffton,IN

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Operations Manager/Site Safety Coordinator

Nutrien Ag Solutions
Warren, Indiana
08.2013 - 04.2024
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Managed scheduling, training and inventory control.
  • Tracked and replenished inventory to maintain par levels.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.

Administrative Coordinator

Nutrien Ag Solutions
Warren, Indiana
04.1995 - 08.2013
  • Supervised staff members, organized schedules and delegated tasks.
  • Maintained filing system for records, correspondence and other documents.
  • Provided administrative support to management team including preparing reports and presentations.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Ensured compliance with applicable laws regarding employment practices.
  • Provided training to new hires on office policies and procedures.
  • Used judgment and initiative in handling confidential matters and requests.
  • Coded and entered daily invoices with in-house accounting software.
  • Delegated work to staff, setting priorities and goals.

Assistant Office Manager

Eckman Motors
Warren, Indiana
09.1993 - 04.1995
  • Developed, implemented and maintained systems for the filing of records, reports and documents.
  • Responded promptly to customer inquiries via phone or email.
  • Processed invoices from vendors in an accurate and timely manner.
  • Provided technical assistance related to computer applications used by the organization.
  • Administered payroll and maintained proper documentation of employee personnel.

Bookkeeper

T.D. Wall, INC
Huntington, Indiana
09.1991 - 09.1993
  • Processed accounts payable and receivable transactions.
  • Calculated income and social security tax deductions.
  • Completed and submitted tax forms and returns, workers' comp forms and pension contribution documentation.
  • Monitored loans and accounts payable to confirm payments are current.
  • Calculated and produced checks for utilities, taxes and other operational payments.
  • Prepared and processed payrolls.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
  • Performed basic accounting, payroll and bookkeeping services to manage business operations.

Education

Bachelor of Science - Accounting

Huntington University
Huntington, IN
05-1992

Skills

  • Health and safety compliance
  • Organizational Management
  • Customer Service
  • Process Improvement
  • Inventory Control
  • Workflow Optimization
  • Customer Relations
  • Organizational Skills
  • Employee Training

Certification

  • Osha 30 2017
  • First Aid AED Lifesaver 2022
  • Hazwopper 2015
  • Applicator License 2021

Timeline

Operations Manager/Site Safety Coordinator

Nutrien Ag Solutions
08.2013 - 04.2024

Administrative Coordinator

Nutrien Ag Solutions
04.1995 - 08.2013

Assistant Office Manager

Eckman Motors
09.1993 - 04.1995

Bookkeeper

T.D. Wall, INC
09.1991 - 09.1993

Bachelor of Science - Accounting

Huntington University

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Robert Kelly