Hi, I’m
Robert Kelly
Louisville,KY
Summary
A dynamic and results-oriented professional, I bring a proven track record from my time at Goodwill Industries Store & Donation Center, excelling in supply chain coordination and fostering strong team collaboration. My expertise in cost reduction strategies and exceptional problem-solving abilities have consistently enhanced operational efficiency and customer satisfaction, making me a valuable asset to any team.
Overview
2023
years of professional experience
Work History
Goodwill Industries Store & Donation Center
Production Clerk
Creation Gardens
Order Picker
02.2021 - 01.2023
Job overview
- Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
- Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
- Collaborated with team members to complete picking tasks quickly and efficiently.
- Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
- Assisted in managing inventory levels, performing routine cycle counts, and reconciling discrepancies as needed.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Expedited urgent orders through prioritized picking strategies while maintaining accuracy standards.
- Increased productivity by operating various material handling equipment such as pallet jacks, forklifts, and reach trucks when necessary.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Maintained strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Supported quality assurance initiatives by carefully inspecting products before packaging them for shipment.
- Demonstrated versatility within the warehouse workforce by cross-training in multiple roles beyond order picking responsibilities.
- Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
- Excellent communication skills, both verbal and written.
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Ensured proper labeling and packaging of products, adhering to company standards and minimizing potential damages during transport.
- Played a vital role in meeting critical deadlines for customers due to efficient processing of expedited orders.
- Followed orders precisely for correct items, sizes and quantities.
- Tracked production and quality control systems to proactively identify deficiencies.
- Located needed merchandise in inventory using Type software and placed on skids for transport to shelves.
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Stocked shelves to match planogram images and instructions.
- Recorded daily activities for inventory control.
- Supervised and trained new staff in performing census.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
Packaging Unlimited
Material Handler
02.2020 - 01.2021
Job overview
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Used hand-held scanners and physical logs to accurately track item movements.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Received and unpacked shipments and new equipment as directed.
- Attached identifying tags to containers to mark with identifying shipping information.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Ensured accurate record-keeping through diligent documentation of all material transactions and movements within the warehouse.
- Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
- Monitored warehouse to identify missing items, spills, and unusual activity.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
Education
Jacksonville UniversityJacksonville, FL
N/A from Business Management
Pleasure Ridge Park High School Louisville, KY
Diploma from Business
05.1997
Skills
- Deadline oriented
- Supply chain coordination
- Production scheduling
- Cost reduction strategies
- Customer satisfaction
- Relationship building
- Quality control
- Quality management
- Prioritization
- Peer relationships
- Verbal and writing communication
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Organizational skills
- Team collaboration
- Shipping and receiving
- Adaptability and flexibility
- Decision-making
- Detail-oriented
- Self motivation
- Team building
- Task prioritization
Timeline
Order Picker
Creation Gardens
02.2021 - 01.2023
Material Handler
Packaging Unlimited
02.2020 - 01.2021
Production Clerk
Goodwill Industries Store & Donation Center
Jacksonville University
N/A from Business Management
Pleasure Ridge Park High School
Diploma from Business
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