Robert Kenneth
Indianapolis,In
Summary
Desire to obtain a position that offers quality training and professional growth. Excellent interpersonal, problem solving and communication skills. Ability to meet goals and multi task in a high pressured work environment.
Overview
10
10
years of professional experience
Work History
Professional Motor Coach Operator
IndyGo Transportation Services
07.2017 - Current
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Conducted pre-trip inspections of bus for safe operation.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Maintained Indiana driver's license (class B CDL) to enable legal operation of city buses
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
- Developed and maintained positive relationships with passengers and other drivers.
- Inspected bus for any mechanical issues before departure.
- Updated and maintained accurate trip logs and records.
- Fostered safe bus environment by enforcing rules of conduct for passengers.
- Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
- Diffused potential passenger disputes with fairness and professionalism.
Outside Sales Account Manager
RJ Shepherd & Sons
06.2017 - 06.2017
- Distributed medical supplies to potential customers such as hospitals,community clinics and doctors offices throughout assigned territory
- Established new accounts through cold & warm calling and personal visits to potential customers.
- Utilized in-depth understanding of strategic sales processes to increase revenue.
- Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges, and security practices.
- Followed up with customers about customer service.
- Updated client accounts based on changing markets.
- Built strong client rapport to establish diversified network of connections.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Managed territory budget to support development of regional and territory leads.
- Finalized sales deals and contracts.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
- Set and achieved company defined sales goals.
- Selected correct products based on customer needs, product specifications and applicable regulations.
U.S Currency Logistics Specialist
GardaWorld, Courier of U.S .Currency
02.2014 - 06.2016
- Conducted vehicle maintenance check daily, load coin currency, armed route driver, logistics of driver’s log, filing, copying, documenting on DMR and surveillance.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Managed and tracked package transfers such as secured U.S currency while armed
- Built long-term relationships due to prompt and courteous service.
- Worked with client to integrate processes and correct issues.
Senate Bill Specialist
State of Indiana
01.2013 - 01.2014
- Reviewed and executed confidential documents, contracts and disclosures.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Prepared and presented contracts and other legal documents to clients.
- Issued both senate and house bills to Indiana state representatives as well as Indiana senators
- Handled senate inquiries and suggestions courteously and professionally.
- Updated account information to maintain senate records.
- Investigated and resolved inquiries within the senate and complaints quickly.
- Maintained up-to-date knowledge of senate bill changes and policies
Education
Bachelor of Science - Computer And Information Sciences
Indiana University - Purdue University Indianapolis
Indianapolis, IN06.2002
Skills
- Log Book Maintenance
- Mobile Devices
- Creative Solutions
- Ability to Lift 50 Pounds
- Account Strategy
- Defensive Driving Practices
- Air Brake Certification
- Transportation Regulations
- Fare and Voucher Collection
- Biohazardous Waste Disposal
- Customer Satisfaction
- Dependable and Trustworthy
- Team Meetings
- Safety Practices
- Visual Inspection
- Arrival and Departure Duties
- Delay Reporting
- Elderly and Disabled Assistance
- Passenger Service and Safety
- Attentive and Observant
- Federal and State Driving Regulations
- Strong Working Relationships
- Commercial Locations
- Transportation Logs
- DOT Standards
- Medical Emergency Response
- Operational Procedures
- Global Positioning System (GPS) Software
- Equipment Safety
- Two-Way Radio Operation
Languages
Spanish
Limited Working
Timeline
Professional Motor Coach Operator
IndyGo Transportation Services
07.2017 - Current
Outside Sales Account Manager
RJ Shepherd & Sons
06.2017 - 06.2017
U.S Currency Logistics Specialist
GardaWorld, Courier of U.S .Currency
02.2014 - 06.2016
Senate Bill Specialist
State of Indiana
01.2013 - 01.2014
Bachelor of Science - Computer And Information Sciences
Indiana University - Purdue University Indianapolis
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