Robert Kerber

• Documented findings and prepared detailed reports.
• Conducted thorough face-to-face interviews with Members, families, neighbors, friends, and documented investigative findings.
• Collected, analyzed and interpreted information, documentation associated with investigations.
• Collaborated with federal and state agencies on investigations.
• Conducted impartial investigations into complaints by members and /or family members regarding various types of abuse.
• Researched incident reports and led investigations to determine appropriate course of proceedings.
• Ensured compliance with legal regulations during investigations, minimizing risk for litigation or procedural errors.
• Maintain a professional tone.
• Assisted in the development of investigative strategies, resulting in more efficient case resolutions.
• Trained team members on agency processes and investigation strategies.
• Consulted and cooperated with legal staff to verify timely and efficient investigation completion.
• Prepared case reports from allegations and transcripts of interviews .
• Improved case resolution rates by conducting thorough investigations and utilizing effective interviewing tools.
• Conducted interviews with family and members, group home staff and management for compliance with State and Federal laws.
• Collected information pertaining to Incident Reportings and performed investigations to resolve cases.

Conducted Investigations on site construction sites for compliance with local , state and federal building codes, legal employment status of on site crews and other (possible) complaints.

Company folded operations in 2021.