Dedicated administrative professional with successful experience in fast-paced office settings that possess Phlebotomy and CNA credentials. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
13
13
years of professional experience
Work History
Emergency Room Technician
Audio Murphy Hospital
09.2023 - Current
Patient Care Associate /Unit Secretary
Northeast Baptist Hospital
01.2020 - 09.2023
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Carried out front office duties utilizing data entry skills in framework of medical database.
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Answered patient assistance calls, assessed needs and offered qualified support.
Implemented medication and IV administration, catheter insertion and airway management.
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
Post-op care
Pre-op care
Used personal protective equipment correctly to protect coworkers and patients.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
Med-Surg technician
University Hospital
05.2019 - 10.2020
Provided high level of individualized care to adult patients across multiple medical specialties.
Educated patients and families on illnesses, medications and treatment plans.
Educated patients and families on medical-surgical procedures, therapeutic regimens and pain management techniques.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Responded to patient requests with appropriate clinical and personal assistance.
Prepared patients for surgery, educating patients and family members on surgical procedures.
Mental Health Worker/Phlebotomist
Laurel Ridge Treatment Center
10.2018 - 05.2019
Encourage patients during therapeutic activities
Record vital statistics or other health information
Monitor patients to detect health problems
Hold patients to ensure proper positioning or safety
Care for patients with mental illnesses
Record patient medical histories
Maintain medical records
Match laboratory requisition forms to specimen tubes
Dispose of contaminated sharps, in accordance with applicable laws, standards, and policies
Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods
Draw blood from capillaries by dermal puncture, such as heel or finger stick methods
Organize or clean blood-drawing trays, ensuring that all instruments are sterile and all needles, syringes, or related items are of first-time use
Collect fluid or tissue samples, using appropriate collection procedures
Transport specimens or fluid samples from collection sites to laboratories.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
Charted on each patient daily.
Treated clients and families with respect and dignity.
Mental Health Technician
Nix Behavioral Health
05.2017 - 03.2018
Encourage patients during therapeutic activities
Record vital statistics or other health information
Hold patients to ensure proper positioning or safety
Care for patients with mental illnesses
Clean patient rooms or patient treatment rooms.
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
Charted on each patient daily.
Assessed clients upon admission and discharge to detox; took blood draws for labs.
Nursing Aide
Dept. of Veterans Affairs
11.2011 - 12.2016
Adjust positions of patients on beds or tables
Record vital statistics or other health information
Assess physical conditions of patients to aid in diagnosis or treatment
Monitor patients to detect health problems
Administer therapy treatments to patients using hands or physical
Treatment aids., Adjust positions of patients on beds or tables
Record vital statistics or other health information
Assess physical conditions of patients to aid in diagnosis or treatment
Monitor patients to detect health problems
Administer therapy treatments to patients using hands or physical treatment aids
Adjust positions of patients on beds or tables.
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Provided physical support to patients through diverse types of mobility assistance.
Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Transported patients between rooms and appointments or testing locations.
Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Education
Phlebotomy Certification of Completion
National Healthcare Association Phlebotomy Certification
#Y3H6N2Q5 -
Security Officer & Loss Prevention Officer at Various Locations (Coles, Kmart, Target, Dan Murphy, Construction Sites, Yarra Trams, Alfred Hospital)Security Officer & Loss Prevention Officer at Various Locations (Coles, Kmart, Target, Dan Murphy, Construction Sites, Yarra Trams, Alfred Hospital)