Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Kines

San Antonio

Summary

Dedicated administrative professional with successful experience in fast-paced office settings that possess Phlebotomy and CNA credentials. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

13
13
years of professional experience

Work History

Emergency Room Technician

Audio Murphy Hospital
09.2023 - Current

Patient Care Associate /Unit Secretary

Northeast Baptist Hospital
01.2020 - 09.2023
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Implemented medication and IV administration, catheter insertion and airway management.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Post-op care
  • Pre-op care
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.

Med-Surg technician

University Hospital
05.2019 - 10.2020
  • Provided high level of individualized care to adult patients across multiple medical specialties.
  • Educated patients and families on illnesses, medications and treatment plans.

Educated patients and families on medical-surgical procedures, therapeutic regimens and pain management techniques.

  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Responded to patient requests with appropriate clinical and personal assistance.
  • Prepared patients for surgery, educating patients and family members on surgical procedures.

Mental Health Worker/Phlebotomist

Laurel Ridge Treatment Center
10.2018 - 05.2019
  • Encourage patients during therapeutic activities
  • Record vital statistics or other health information
  • Monitor patients to detect health problems
  • Hold patients to ensure proper positioning or safety
  • Care for patients with mental illnesses
  • Record patient medical histories
  • Maintain medical records
  • Match laboratory requisition forms to specimen tubes
  • Dispose of contaminated sharps, in accordance with applicable laws, standards, and policies
  • Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods
  • Draw blood from capillaries by dermal puncture, such as heel or finger stick methods
  • Organize or clean blood-drawing trays, ensuring that all instruments are sterile and all needles, syringes, or related items are of first-time use
  • Collect fluid or tissue samples, using appropriate collection procedures
  • Transport specimens or fluid samples from collection sites to laboratories.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Charted on each patient daily.
  • Treated clients and families with respect and dignity.

Mental Health Technician

Nix Behavioral Health
05.2017 - 03.2018
  • Encourage patients during therapeutic activities
  • Record vital statistics or other health information
  • Hold patients to ensure proper positioning or safety
  • Care for patients with mental illnesses
  • Clean patient rooms or patient treatment rooms.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
  • Charted on each patient daily.
  • Assessed clients upon admission and discharge to detox; took blood draws for labs.

Nursing Aide

Dept. of Veterans Affairs
11.2011 - 12.2016
  • Adjust positions of patients on beds or tables
  • Record vital statistics or other health information
  • Assess physical conditions of patients to aid in diagnosis or treatment
  • Monitor patients to detect health problems
  • Administer therapy treatments to patients using hands or physical
  • Treatment aids., Adjust positions of patients on beds or tables
  • Record vital statistics or other health information
  • Assess physical conditions of patients to aid in diagnosis or treatment
  • Monitor patients to detect health problems
  • Administer therapy treatments to patients using hands or physical treatment aids
  • Adjust positions of patients on beds or tables.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Provided physical support to patients through diverse types of mobility assistance.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Transported patients between rooms and appointments or testing locations.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.

Education

Phlebotomy Certification of Completion National Healthcare Association Phlebotomy Certification #Y3H6N2Q5 -

Texas School of Phlebotomy
Grove, TX
2019

CNA Texas Registry #8658064 - Certified Nursing Assistant

Alpha Careers
Arlington, TX
2009

Skills

  • Finger Stick Capillary Venipuncture
  • Dispose of biomedical waste in
  • Accordance with standards
  • Blood Cultures
  • Drug Testing
  • Bladder Scan
  • Order of Draw
  • Finger & Heel Sticks
  • Glucose Testing
  • Vitals
  • Preceptor
  • Healthcare Administration
  • Patient Charting and Reporting
  • Data Entry Software
  • Outpatient Procedures
  • Office Support
  • IV Management
  • Mental Health Care
  • Geriatrics
  • EKG
  • Catheter
  • Geriatrics
  • Preoperative and Postoperative care
  • Wound Care

Timeline

Emergency Room Technician

Audio Murphy Hospital
09.2023 - Current

Patient Care Associate /Unit Secretary

Northeast Baptist Hospital
01.2020 - 09.2023

Med-Surg technician

University Hospital
05.2019 - 10.2020

Mental Health Worker/Phlebotomist

Laurel Ridge Treatment Center
10.2018 - 05.2019

Mental Health Technician

Nix Behavioral Health
05.2017 - 03.2018

Nursing Aide

Dept. of Veterans Affairs
11.2011 - 12.2016

Phlebotomy Certification of Completion National Healthcare Association Phlebotomy Certification #Y3H6N2Q5 -

Texas School of Phlebotomy

CNA Texas Registry #8658064 - Certified Nursing Assistant

Alpha Careers
Robert Kines