Youth Sports and coaching
AFS/CBYX youth exchange programs
Military History
Wargaming
Highly skilled and experienced Field Engineer with Nielsen, installing TV audience measurement equipment and providing customer support to TV ratings panelists. Highly detailed pre production installtion and testing of audience, TV and streaming platform hardware and software including routers and setting up WiFi. Proven expertise in providing troubleshooting and problem solving Nielsen's multipal metering platforms. Provided feedback to Engineering department on issues and problems encountered when testing new hardware and software releases. Delivered user training lessons to improve team members' knowledge and expertise. Possesses a global persepctive and problem solving abilities. Worked with a large array of panelsits in many different cultural and socio-economic situations and locations.
Led and supervised practices and contests, prioritizing safety for participants and learning fundamentals of baseball and soccer.
Field Engineer with Nielsen, installing and maintaining a territory of 30-35 Special Panels homes in the New Jersey/Pennsylavania area. Maintained a highly successful and positive rapport and professional relationships with panelists during their two year agreement with Nielsen for audience measurement and data collection. Worked colloboratively with the engineers on this team, sales representatives, the engineering department, technical support and management.
Performed audit and feedback on small test sample of self installed Nielsen panel homes. Provided feedback and observations to Sample Operations department.
Supported Field Reperentatives and management in the Philadelphia and later AP Northeast test market. Conducting training and mentoring of new hires. Assisted in installation and new hire interview process. Provided ongoing training and company policies. Conducted audits in sample homes and had a direct impact on the improvemnt of data quality metircs.
Nielsen Field Representative of the Year Nielsen October 2007
Grassroots License United Sates Soccer Federation July 2024
Youth Sports and coaching
AFS/CBYX youth exchange programs
Military History
Wargaming