Summary
Overview
Work History
Education
Timeline
Generic

Robert Knight

Ormond Beach

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

29
29
years of professional experience

Work History

Shop Manager

Premier Automotive Restylers
05.2020 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maintained safe working environment by enforcing adherence to safety and security protocols.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Lead fabricator
  • Lead electronic installer
  • Created employee schedules to align coverage with forecasted demands.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Developed new promotional campaigns to attract new customers.
  • Implemented store policies and procedures to remain compliant with corporate guidelines.
  • Established objectives to offer team members clear roadmap to help company achieve overall goals.
  • Monitored and analyzed sales reports to identify opportunities for growth.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Kept orderly and accurate accounting records by monitoring sales documentation.

Mobile Installer

American Radio
03.2014 - 05.2020
  • Evaluated systems to identify and locate system malfunctions using visual, manual and computer-assisted diagnostic approaches.
  • Installed new wiring and connections to complete connections and bypass cable faults.
  • Developed and implemented effective tracking and monitoring systems to enhance overall production efficiency and reduce operating costs.
  • Created detailed estimates and accurate work order documentation, factoring in labor costs and materials needed to successfully complete high-quality work.
  • Accessed needed areas by carefully removing door or dash panels, seats and carpeting.
  • Tracked diagnostic results and collaborated with managers to resolve issues.
  • Built special wood, fiberglass and carpet enclosures to hold equipment and minimize shifting.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Sunroof Installer

Video-Nav
03.2009 - 03.2014
  • Inspected installations to check for functionality and maintain customer satisfaction.
  • Calculated materials and time needed for each job.
  • Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
  • Supported customer satisfaction, providing detailed instructions and demonstrations on proper system operation.
  • Completed troubleshooting of malfunctions and diagnosed issues.
  • Installed sunroofs in new and used cars for dealerships

Manager

Wayland Gandy Motorsports
05.2007 - 02.2009
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Onboarded new employees with training and new hire documentation.

Installer

Chucks Upolstery
07.1994 - 05.2007
  • Operated tools, equipment, and machinery according to safety standards.
  • Laid out materials and system components to prepare for installation.
  • Inspected installations to check for functionality and maintain customer satisfaction.
  • Calculated materials and time needed for each job.
  • Completed troubleshooting of malfunctions and diagnosed issues.
  • Supported customer satisfaction, providing detailed instructions and demonstrations on proper system operation.
  • Installed car headliners, convertible tops, sunroofs

Education

Mobile Electronics

MECP
Charlotte, NC
06.2005

High School Diploma -

Rock Hill High School
Rock Hill, SC
06.1994

Timeline

Shop Manager

Premier Automotive Restylers
05.2020 - Current

Mobile Installer

American Radio
03.2014 - 05.2020

Sunroof Installer

Video-Nav
03.2009 - 03.2014

Manager

Wayland Gandy Motorsports
05.2007 - 02.2009

Installer

Chucks Upolstery
07.1994 - 05.2007

Mobile Electronics

MECP

High School Diploma -

Rock Hill High School

Similar Profiles

CREATE PROFILE
Robert Knight