Robert Knowlton
Boston,USA
Summary
Infrastructure and platform engineer with a strong backend and systems foundation. Experienced in designing, deploying, and operating scalable backend systems, APIs, databases, and cloud infrastructure that support data-intensive and AI-driven workloads. Background includes automation, CI/CD, monitoring, and early architectural decision-making in environments where reliability, performance, and clarity matter.
Overview
6
6
years of professional experience
Work History
Infrastructure & Platform Engineering for AI Systems
Greyhaven Group
03.2025 - Current
- Architected, deployed, and maintained AI and backend infrastructure supporting client-facing and internal systems.
- Built and operated backend services and APIs used for AI workflows, automation, and data ingestion.
- Designed containerized compute environments for AI/ML workloads across cloud and on-prem infrastructure.
- Implemented CI/CD pipelines, automated provisioning, and security baselines across environments.
- Supported data pipelines and storage systems used for AI experimentation, inference, and monitoring.
- Collaborated with stakeholders to make early architectural decisions and scale systems pragmatically.
- Demonstrated leadership skills in managing projects from concept to completion.
System Analyst
SkyTerra Technologies
04.2024 - 12.2024
- Provided L2 ownership of enterprise backend and infrastructure systems.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Automated backend workflows and operational processes using PowerShell.
- Diagnosed and resolved system-level issues impacting performance and reliability.
- Worked cross-functionally to support production systems and internal platforms.
- Re-engineered existing computer systems to promote ease-of-use and improve system security.
System Engineer
Techtronic Industries - TTI EMEA
10.2021 - 11.2023
- Developed and documented engineering procedures and processes.
- Modernized Windows Server estates and executed selective AWS and Azure migrations.
- Administered identity, directory, DNS/DHCP, and backend services at enterprise scale.
- Automated backend workflows to reduce operational overhead and improve efficiency.
- Implemented MFA, access controls, and security policies across distributed systems.
- Partnered with vendors and internal teams to maintain reliable, scalable infrastructure.
- Completed software updates and assessed security patches for optimized computer use.
- Conducted end-user reviews for modified and new systems.
Level 2 and Level 3 IT Support
Techtronic Industries - TTI EMEA
10.2020 - 10.2021
- Built, staged, and management of all hardware for Germany, EE, and UK across multiple offices.
1st. 2nd and 3rd line on prem and remote support, spanning 10 European and middle eastern offices. - Hosted training seminars for all IT members of staff, focusing on Azure cloud services and O365.
Assisting with UK offices moves, working with the networking team: Configuring switches, Vlans, firewalls and Settings up access points. - Assisted end users having issues with a range of issues on their computers
- Assisted Vsphere and Veeam virtual machine management. configuration, deployment , backup and restore.
- GPO Management and deployment.
Information Technology Intern
Techtronic Industries - TTI EMEA
02.2020 - 05.2020
- Consolidated 500+ domains into a single registrar, executing ~450 transfers in one week through scripted tracking and vendor coordination.
Education
Bachelor of Science - Computer Science
Polish-Japanese Academy of Information Technology
Warsaw, Poland01.2022
Skills
- Languages: TypeScript, JavaScript (Nodejs), css, Python, PowerShell, Bash
- Backend & Data: PostgreSQL, relational schema design, query optimization, API design, data pipelines
- Cloud & Infra: AWS (Lambda, S3, IAM), Azure, Proxmox, Docker
- Systems: Distributed systems fundamentals, monitoring, reliability, performance tuning
- AI Systems: AI/ML infrastructure, LLM integrations, model-serving environments
- Practices: CI/CD, infrastructure automation, documentation, peer review
- Automation
- Disaster recovery planning
- Prototyping
- System integration
- Design optimization
Languages
English
Native or Bilingual
Hungarian
Native or Bilingual
Polish
Limited Working
German
Limited Working
Timeline
Infrastructure & Platform Engineering for AI Systems
Greyhaven Group
03.2025 - Current
System Analyst
SkyTerra Technologies
04.2024 - 12.2024
System Engineer
Techtronic Industries - TTI EMEA
10.2021 - 11.2023
Level 2 and Level 3 IT Support
Techtronic Industries - TTI EMEA
10.2020 - 10.2021
Information Technology Intern
Techtronic Industries - TTI EMEA
02.2020 - 05.2020
Bachelor of Science - Computer Science
Polish-Japanese Academy of Information Technology