Robert Koch
Faribault,MN
Summary
Proven leader with a track record of enhancing productivity and client satisfaction at ADI Global Distribution. Skilled in equipment operation and fostering innovation, I excel in optimizing operations and driving sales growth. My approach combines attention to detail with a positive attitude, resulting in significant performance improvements and strong team dynamics. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
Work History
Manufacturing Production Worker
Post Consumer Brands
08.2022 - Current
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
Sales Manager
ADI Global Distribution
05.2019 - 08.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Operations
Affinity Plus Federal Credit Union
05.2012 - 04.2019
- Collected, arranged, and input information into database system.
- Promoted a culture of accountability within the department by setting clear expectations for performance and holding team members responsible for achieving results.
- Utilized advanced analytical skills in order to resolve complex operational issues effectively.
- Analyzed data to identify trends and make informed decisions, driving continuous improvement in operations.
- Assisted various departments with change by communicating new improvement plans and expectations.
Sales Representative
ADI Global Distribution
09.2004 - 04.2012
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Trained and mentored new sales representatives.
Warehouse Manager
Treadway Graphics
02.1996 - 08.2004
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Education
High School Diploma -
Faribault Senior High School
Faribault, MN06.1993
Skills
- Materials Loading
- Equipment Maintenance
- Equipment Operation
- Creativity and Innovation
- Problem-Solving
- Attention to Detail
- Computer Skills
- Positive Attitude
- Workplace Safety
Timeline
Manufacturing Production Worker
Post Consumer Brands
08.2022 - Current
Sales Manager
ADI Global Distribution
05.2019 - 08.2022
Operations
Affinity Plus Federal Credit Union
05.2012 - 04.2019
Sales Representative
ADI Global Distribution
09.2004 - 04.2012
Warehouse Manager
Treadway Graphics
02.1996 - 08.2004
High School Diploma -
Faribault Senior High School
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