Robert Koch
Palm Beach Gardens,FL
Summary
Capable Product Manager with solid background in driving revenue growth and nurturing client relationships. Delivered strategic sales initiatives that led to market expansion and increased customer retention. Ready to shift focus to enhance and expand the AT&T product offering for our valued customers.
Overview
30
30
years of professional experience
Work History
Senior Sales Executive
AT&T
04.2024 - Current
- Resolved problems with customers to maintain relationships and increase return customer base.
- Implemented systems and procedures to increase sales.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
IT Director/Lead Consultant
Acquisition Management Company
01.2015 - 04.2024
- Determine best strategies for adopting and distributing technology initiatives across the enterprise.
- Negotiated contracts with vendors, securing cost-effective services for the organization''s IT needs.
- Managed a team of IT professionals, providing mentorship and guidance to boost productivity and ensure project success.
Professional Poker Player
Self Employed
08.2009 - 01.2015
- Developed strong mental resilience through maintaining focus during high-pressure situations.
- Improved game performance with consistent study of poker theory, strategies, and tactics.
- Managed bankroll effectively to ensure financial stability and mitigate risks in the volatile nature of the profession.
- Maintained situational awareness at all times while playing live events to identify exploitable situations against opponents.
Mortgage Loan Processor/Originator
Channelwood Mortgage
02.2013 - 11.2014
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Ensured compliance with federal lending regulations through meticulous attention to detail during the loan processing phase.
Sales Manager
LANtech Training
10.2008 - 07.2009
- I led the sales organization for all of LanTech's training solutions, including Microsoft certification courses, VMWare, PMP and other application training.
- Increased sales revenue by developing and implementing effective sales strategies.
- Developed comprehensive product knowledge, enabling tailored solutions for clients' specific training needs.
Territory Manager
InterCall
06.2003 - 09.2008
- I managed the entire state of Indiana for all of InterCall's audio, web and video solutions
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Negotiated contracts skillfully, securing long-term agreements with clients that contributed significantly to revenue growth.
Conferencing Sales Specialist
MCI Conferencing
12.2001 - 06.2003
- Managed all conferencing solutions (Video, Web and Audio) within the Indiana sales territory
Global Sales Manager
V-SPAN
08.2000 - 09.2001
- Coordinated cross-functional collaboration between departments such as finance, operations, logistics to ensure seamless end-to-end delivery of services.
- Successfully penetrated emerging markets by identifying key players and adapting product offerings accordingly.
- Managed complex negotiations involving multiple stakeholders while maintaining professionalism at all times throughout the process.
Territory Manager
W2COM
09.1999 - 08.2000
- I managed the entire state of Indiana and St. Louis Metro sales territories, providing complete video and network solutions for Healthcare, Education and Business customers.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Expanded territory coverage by strategically identifying and targeting high-potential accounts.
Product Specialist- Video Conferencing
Ameritech/AT&T
07.1997 - 09.1999
- Designed video conferencing solutions for Ameritech's Custom Business Services (CBS), managing the company's largest 25 accounts.
- Supported Account Managers and sales teams during client meetings by providing expert knowledge on specific features and functionalities of proposed video applications.
- Assisted with demonstrations for video conferencing to showcase functionality.
- Spearheaded successful product launches, generating widespread brand awareness and interest from potential customers.
Senior Systems Analyst- Video Conferencing
Indiana Department of Correction
01.1995 - 07.1997
- I designed, built and managed a video conferencing network within the State's correctional system
- Originally designed as a Distance Education Network, I also developed applications such as TeleMedicine, Video Arraignments and Video Parole Hearings
- Groundbreaking at the time, I was invited to present my project at the International Distance Learning Conference in Washington, DC and TeleCon in Anaheim, CA.
- Evaluated emerging technologies to stay current with industry trends, providing informed recommendations on potential improvements.
Education
Master of Science - Information and Communication Sciences
Ball State University
Muncie, IN12.1994
Bachelor of Science - Secondary Education- Social Studies
Ball State University
Muncie, IN05.1993
Skills
- Sales development
- Client relationship management
- Negotiation expertise
- Presentation skills
- Strategic planning
- Product Management expertise
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Sigma Chi Fraternity
Timeline
Senior Sales Executive
AT&T
04.2024 - Current
IT Director/Lead Consultant
Acquisition Management Company
01.2015 - 04.2024
Mortgage Loan Processor/Originator
Channelwood Mortgage
02.2013 - 11.2014
Professional Poker Player
Self Employed
08.2009 - 01.2015
Sales Manager
LANtech Training
10.2008 - 07.2009
Territory Manager
InterCall
06.2003 - 09.2008
Conferencing Sales Specialist
MCI Conferencing
12.2001 - 06.2003
Global Sales Manager
V-SPAN
08.2000 - 09.2001
Territory Manager
W2COM
09.1999 - 08.2000
Product Specialist- Video Conferencing
Ameritech/AT&T
07.1997 - 09.1999
Senior Systems Analyst- Video Conferencing
Indiana Department of Correction
01.1995 - 07.1997
Master of Science - Information and Communication Sciences
Ball State University
Bachelor of Science - Secondary Education- Social Studies
Ball State University
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