With a proven track record at Pennsy Supply, I excel in diagnosing mechanical failures and enhancing team productivity through expert troubleshooting and effective leadership. My experience spans heavy-duty vehicle repair to fleet management, achieving significant improvements in efficiency and safety. Skilled in both preventive maintenance and team mentorship, I drive operational excellence and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Lead Mechanic
Pennsy Supply
Lebanon , East Pete , Landisville
09.2023 - 10.2024
Performed routine and scheduled maintenance services.
Managed workflow effectively by prioritizing tasks based on urgency, complexity, and available resources at hand.
Diagnosed mechanical failures to determine and delegate corrective actions.
Provided technical expertise to junior mechanics, enhancing their skills and boosting overall team capabilities.
Improved team productivity through effective delegation of tasks and clear communication among mechanics.
Reduced downtime for repairs by maintaining a well-organized inventory of parts and tools necessary for various jobs.
Ensured compliance with safety regulations and company policies by reinforcing proper procedures during daily operations.
Established strong relationships with suppliers, securing optimal pricing and timely delivery of parts needed for efficient job completion.
Field Service Technician
Highway Equipment and Supply Co
Brownstown, PA
04.2021 - 09.2023
Responded quickly to emergency maintenance requests for timely on-call support.
Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
Mechanic Shop Foreman
CSR
Lebanon, PA
12.2015 - 02.2021
Collaborated with management to develop short-term and long-range plans for shop improvements, resulting in increased revenue growth.
Implemented safety protocols in the workshop, minimizing incidents and creating a secure working environment.
Maximized parts inventory accuracy through regular audits, optimizing stock levels, and reducing waste.