Robert Komlan
Gaithersburg,MD
Summary
Proven track record of enhancing safety and efficiency in transportation for Montgomery County Public Schools, demonstrating dependable service and effective communication. Skilled in behavior management and emergency procedures, I've significantly improved route planning and conflict resolution, ensuring a secure and supportive environment for all passengers.
Overview
22
22
years of professional experience
Work History
School Bus Driver
Montgomery County Public Schools
2019.02 - Current
- Communicated regularly with parents regarding pick-up times, drop-off locations, and any incidents that occurred on the bus.
- Supported student success by providing a positive, nurturing environment during transport.
- Maintained accurate records of daily mileage logs, fuel expenses, incident reports, and other relevant documentation related to bus operations.
- Provided excellent customer service to families by addressing concerns promptly and professionally.
- Promoted a clean and orderly environment on the bus through routine inspection of seating areas after each trip.
- Implemented conflict resolution strategies among students when necessary, fostering a peaceful travel experience for all passengers.
- Collaborated with school administrators to develop new protocols for optimal bus loading and unloading procedures.
- Maintained punctual transportation service for students by adhering to established routes and schedules.
- Responded quickly to changing weather conditions or road hazards, adapting driving techniques accordingly to maintain safety standards.
- Assisted special needs students in boarding and disembarking the bus safely, demonstrating empathy and patience.
- Improved efficiency with route planning, ensuring timely arrival at each stop while minimizing fuel consumption.
- Developed strong relationships with fellow drivers, dispatchers, mechanics, and other key personnel involved in maintaining smooth operation of the transportation department.
- Contributed to efficient communication between school officials by reporting any significant issues or concerns in a timely manner.
- Participated in ongoing professional development opportunities to stay current on industry best practices and regulations related to pupil transportation services.
- Managed emergency situations effectively, prioritizing student safety and well-being above all else.
- Maintained high standards of personal appearance and professionalism, representing the school district positively in interactions with students, families, and community members.
- Enhanced safety by conducting regular vehicle inspections and maintenance procedures.
- Demonstrated flexibility when needed by covering additional shifts or stepping in for colleagues during unexpected absences or emergencies.
- Ensured compliance with local traffic laws as well as district policies for student transportation services.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Technician
Comcast, Xfinity
2017.01 - 2019.02
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Direct Support Professional
Community Support Servies
2012.06 - 2019.02
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Pharmacy Technician
CVS Pharmacy
2012.01 - 2017.01
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Entered and processed patients' prescriptions into internal system.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
Network Technician
RAC Solutions
2009.01 - 2012.01
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
- Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
- Improved network reliability by troubleshooting and resolving hardware and software issues.
- Supported project planning team to promptly address hardware and software problems and network emergencies.
- Collaborated with team members for successful implementation of large-scale network projects.
- Traveled to remote office locations to install nodes and implement client software rollouts.
- Collaborated with vendors to ensure timely delivery of equipment while maintaining budgetary constraints.
Test Technician
Hughes Network Systems LLC.
2002.06 - 2009.01
- Supported engineering teams in making data-driven decisions by providing timely and accurate test results.
- Communicated product failures and testing problems with production department.
- Conducted tests on electronic components, products, assemblies and systems to determine functional performance.
- Streamlined data collection and analysis to support engineering teams in making informed design improvements.
- Facilitated knowledge transfer within the organization by training junior technicians on essential testing techniques, best practices, and quality standards.
- Promoted a safe working environment by following established safety guidelines and protocols during all testing activities.
- Leveraged strong analytical skills to identify trends in test data, providing valuable insights for continuous improvement initiatives.
Education
Associate of Arts - General Studies
Montgomery College
Rockville, MD08.2013
Network+ Certificate - Computer Networking
ASM Educational Center
Rockville, MD02.2009
Security+ - Computer And Information Systems Security
ASM Educational Center
Rockville, MD02.2009
Skills
- Dependable and reliable
- Effective communication skills
- Safety-focused
- Safe Driving Practices
- Behavior Management
- Special Needs Assistance
- Emergency Procedures
Languages
French
Native or Bilingual
Timeline
School Bus Driver
Montgomery County Public Schools
2019.02 - Current
Technician
Comcast, Xfinity
2017.01 - 2019.02
Direct Support Professional
Community Support Servies
2012.06 - 2019.02
Pharmacy Technician
CVS Pharmacy
2012.01 - 2017.01
Network Technician
RAC Solutions
2009.01 - 2012.01
Test Technician
Hughes Network Systems LLC.
2002.06 - 2009.01
Associate of Arts - General Studies
Montgomery College
Network+ Certificate - Computer Networking
ASM Educational Center
Security+ - Computer And Information Systems Security
ASM Educational Center
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