A highly skilled and results driven management professional with over 30 years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments, while sustaining operational accuracy and delivering results for optimal profitability.
Overview
17
17
years of professional experience
Work History
Operations Manager
Amazon
Kenosha, WI
03.2020 - Current
Manage day-to-day relationships with multiple Delivery Service Providers (DSPs).
Drive operational goals and metrics for the Delivery Station.
Present operational metrics to senior leadership team.
Problem-solve and close gaps between performance and goals.
Hire and develop top talent for the site including talent acquisition, performance and career management.
Work with key business partners such as Transport & Sortation, DSP Management, Finance, Loss Prevention, IT, HR, ACES and Engineering.
Construction and Service Project Manager
Probat
Vernon Hills, IL
10.2018 - 02.2020
Developed and implemented construction and service strategies to meet strategic business plan.
Construction Project Manager responsible for establishing resources, scope, quotes, vendor networks, and project deadlines. for coordinating all field projects and installations
Coordinated and supervised all field projects and installations along with managing subcontractor progress to meet milestones and timelines.
Establish standard field installation processes and performance metrics.
Sustained safety protocols, ensuring proper, cost-effective and safe handling usage
Complied with operational standards and OSHA regulations.
Facilities Engineer /Construction Manager
JM Smucker Co. Folgers Coffee
New Orleans, LA
06.2008 - 09.2018
Managed Folgers Coffee facilities, maintenance, and construction for both of its North American retail distribution production plants and operations facilities.
Directed Construction and Facilities organizational units to include a staff of 5 site managers and 65 employees.
Managed $50M annual maintenance and repair budget to support production operations.
Prepared project plans, forecasts, and presentations with project teams.
Developed strategic objectives for Folgers Construction Organization.
Developed Capital and Construction purchasing plans and strategies.
Liaised with various stakeholders, including contractors, architects and engineers to meet budgetary restrictions and project completion deadlines.
Operations Manager /Maintenance Manager
JM Smucker Co. Folgers Coffee
New Orleans, LA
06.2008 - 09.2018
Lead daily instant coffee production operations for 5 teams and a staff of 35 employees. Assign daily tasks and objectives needed to meet production schedule and goals.
Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
Identified facilities maintenance issues for Folgers Coffee process and packing production area to execute necessary improvements.
Migrated Oracle maintenance management application suite from SAP to eAM platform to create a paperless work order and job plan repository.
Project Manager and Start-up leader for $6M Folgers Coffee Instant Jar redesign.
Delivered and managed $2.2M annual repair and expense budget.
Met or exceeded annual target goals of 85% operational efficiency and 90% planned maintenance.
Developed and implemented a preventative maintenance and defect resolution program for Folgers Instant Coffee Department. Reversed operations from a run-to-failure to a preventative maintenance focus that resulted in over $1M in cost savings.