Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management.
Overview
17
17
years of professional experience
Work History
Assistant Relationship Manager, Public Funds
Univest Bank And Trust
04.2019 - Current
Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Built and maintained relationships with new and existing clients while providing high level of expertise.
Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Township Manager
East Hempfield Township
07.2006 - 12.2018
Managed day to day operations of the township including financial, human resources, public relations, intergovernmental relations, project management, golf course operations and planning.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and citizens.
At the end of my tenure left the township in a great position to move forward for the betterment of the staff and citizens.
Education
Bachelor of Arts - Urban Affairs
Albright College
Reading, PA
Master of Arts - Public Administration
Penn State University
Great Valley, Malvern Pa.
01.1980
Skills
Verbal and Written Communication
Financial Advising
Product Knowledge
Keen knowledge of East Hempfield Township's properties and services