ROBERT KWAKU DARKO

Assisting with arrangements for Facilitators/Mentors for the OD programme.
 Assisting with arrangements for the marking of practical assignment reports by Mentors.
 Preparation of register for all students on the OD programme (PGD,MA,Doctoral
students) and regularly updating the register.
 Assisting in the preparation of Admission letters, Attestation letters and other request
including correspondence by the students.
 Compilation of the list of applicants for OD examination at all levels.
 Preparation of evaluation forms for OD students at the end of each module.
 Preparation of practical assignment for each batch from module one to three.
 Assisting the accounting officer in preparation of fee payment details including
examination fees.
 Marketing the Institute’s services.
 Assisting with invigilation of exams.
 Arranging classrooms for mentoring sessions and programme modules as well as
Examinations.
 Attending to visitors or students and responding to their requests.
 Receiving Examiners and supervisors fees from MA Dissertation students
 Introducing community members to the Evaluation forms at the end of every module.

• Responsible for the administration of the operational office and showroom
• Scheduling of meeting for management and preparation of related documents
• In charge of the customer service team of the company.
• Make sure the office is well equipped to receive customers.
• Schedule training for staff at the office
• Responsible for travel arrangements for the CEO and management (Ticket purchase, Hotel Reservations, provision for all travel information
• Responsible for the setting up of Computers, Printers, Telephones-(intercom, mobile, Landline), and other technological gadgets in the office.
• Drafting and editing of office correspondence
• Installation of software (MS Office, other applications)
• Liaise with partners and stakeholders of the company.
• Work with print shops and designers on company brand works.
• Create and edit simple artworks such as call cards, flyers, brochures etc
• Using InDesign, illustrator, photoshop, and Acrobat (Adobe Creative Suite).
• Manage operational software such as corporate email setups platform, website hosting platforms etc.

• Assist with the formulation and development of the sales and marketing vision, objectives, strategy, and planning in order to deliver brand profit and market share targets.
• Assist with the development and implementation of sales and marketing communication activities. This includes advertising (print and electronic media), presentations, etc.
• Conduct market analysis to track sales performance
• Develop an action plan to address identified performance issues
• Plan and monitor expenditure centers to achieve strategic objectives
• Build ongoing relationships with clients to sell products in line with the Company’s sales and marketing operational plan and budget targets. To assist with ongoing market research and analysis.
• To ensure that each stage of the sales is completed in a timely and accurate manner, including preparation of quotations, confirmation of requirements, issuing of contracts and invoices, service delivery, and payment collection.
• Establish online marketing initiatives such as website development, emails, and social media campaigns where feasible
• Implement marketing strategies in accordance with Strategic Business Plan
• To conduct client visits, tours and viewing of the facilities

• Liaise with company vendors and media houses
• Putting together workbooks for TDI trainings
• Designing Brochures, flyers, invitation card, tickets etc (Adobe Suite - Indesign,Illustrator,photoshop etc,)
• Manage the Company’s social networks
• Editing and creating of files (PDF, videos, photos, MS Office suite doc.)
• Email campaign-blasting (e-newsletter, e-flyers, advertising products/seminars etc)- Using a web editor such as emailbrain
• Setting up web-based surveys and assessments for clients on TDI’s web portal
• Train clients on using assessment centers (web-based) and provides client support for these centers
• Selecting qualified applicants for advertised jobs on the TDI’s website and the media
• Solving Computer Software and Hardware issues
• Searching the internet for prospective clients
• Organizing Executive Briefings (Seminars) for prospective clients
• Office maintenance and other administrative issues

• Soliciting for clients
• Processing data
• Write-ups

• Served in the Commercial Services Department (Properties Section). Coordinating activities:
• Routine maintenance (building/civil)
• Staff housing
• Furnishing and inventory management
• Facility management