Robert Lajeunesse
Cheektowaga,NY
Overview
24
24
years of professional experience
Work History
Director of Sports Facilities and Operations
Sahlen’s Sports Park
08.2021 - Current
- Manage day to day operations of a 180,000 sq ft sports facility
- Responsibilities include facility management, field time management, programming, and delivery of services
- Oversee field preparation, setup, repairs, and recruitment and training of all part time staff
- Provide customer service through greeting customers, scheduling events, and facility cleanliness
- Ensure rentals, leagues, programs, and tournaments are organized and running on time in an efficient manner
General Manager
Jewish Community Center
06.2009 - 08.2021
- Oversee all programming, including organization, marketing, and scheduling of classes and events in Health, Fitness and Recreation for a 40,000 sqf community center with approximately 4,800 members
- Manage daily operations of facility, which includes fitness center, indoor pool, multi-purpose rooms, private personal training studios, building maintenance, sales, hiring of staff
- Responsible for creation of, and adherence to, annual budget used for payroll, athletic equipment and facility maintenance, ensure facility meets or exceeds company standards
- Provide customer service, solve customer service issues with an emphasis on customer satisfaction
- Develop, plan, implement, and manage pre-school and after school Physical Education instruction, ages 2-12
Manager
Dick’s Sporting Goods
11.2005 - 06.2009
- Manage a staff of 40 in Exercise, Golf, Team Sports, Lodge, and Front End, departments, which includes sales, merchandising, maintenance, recruiting, interviewing, hiring, and provide training and development of associates through coaching and regular feedback
- Provide technical support based on in depth product knowledge to other associates and customers on all exercise / fitness, golf, team sports, and lodge merchandise
H & PE Director
Jewish Community Center
08.2000 - 09.2005
- Oversee all recreation and athletic programming for a 75,000 sqf community center with approximately 2,000 members and 500 participating non-members
- Organized, promoted, marketed, and managed youth and adult athletic leagues for basketball, softball, swimming and soccer with over 600 total participants, increasing participation by over 100%
- Recruited, hired, trained and supervised coaches, officials and scorekeepers in accordance with National Federation guidelines
- Responsible for creation of and adherence to annual budget used for payroll, athletic equipment and facility maintenance
- Managed daily operations of facility, which included fitness center, pool and kiddy pool, gymnasium, multi-purpose rooms, 4 tennis courts, as well as soccer and softball fields
- Developed, planned, implemented, assessed and managed Physical Education instruction, grades K-8 for private academy, and Camp Baker Summer Camp for children ages 2-12
Education
Bachelor of Science - Physical Education (Teacher Certification)
State University of New York College at Brockport
Skills
- Operations management
- Relationship building
- Strategic planning
- Staff management
- Budget management
- Time management
Timeline
Director of Sports Facilities and Operations
Sahlen’s Sports Park
08.2021 - Current
General Manager
Jewish Community Center
06.2009 - 08.2021
Manager
Dick’s Sporting Goods
11.2005 - 06.2009
H & PE Director
Jewish Community Center
08.2000 - 09.2005
Bachelor of Science - Physical Education (Teacher Certification)
State University of New York College at Brockport