Robert LaKamp
Jacksonville,Illinois
Summary
Highly efficient employee well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Competent
Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
2
2
years of professional experience
Work History
Crew Member
Sonic Drive Thru
08.2022 - Current
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
Cashier Assistant Manager
Circle K.
05.2022 - 07.2023
- Built positive relationships with customers to increase repeat business.
- Quickly and accurately counted drawers at start and end of each shift.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Monitored areas for security issues and safety hazards.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
Crew Member
SUBWAY®Restaurants
01.2022 - 05.2023
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
Education
Associate of Arts - History of Western Civilization And Music Appr.
Lincoln Land Community College
Jacksonville, IL05.2024
Skills
- Food Running
- Customer Service
- Drive-Thru Operations
- Customer Engagement
- Food Preparation
- Cooking
- Order Management
- Menu Memorization
- Health Code Compliance
- Inventory Restocking
- Beverage Preparation
- Safe Food Handling
- Safe Vehicle Operation
- Cash Handling
- Valid Driver's License
- Sales Expertise
- Verbal and Written Communication
- Stocking and Replenishing
- Ordering Procedures
- Time Management
- Product Promotion
- Food Preparation and Safety
- Company Standards
- Order Delivery Practices
- Table Setting Knowledge
- Supplies Monitoring and Restocking
- Workplace Efficiency
- Line Efficiency
- Team Contribution
- Quality Control Checks
- Product Cross-Selling
- Teamwork and Collaboration
- Crew Leadership
- Salesmanship
- Cleaning
- Spreadsheet Software
- Preventing Food Spoilage
- Food and Beverage Service
- Food Packaging and Labeling
- Handling Complaints
- Serving and Bussing
- Cutting Techniques
- Balance Cash Drawers
- Seating and Table Management
- Managing Orders and Deliveries
- Table and Dining Room Setup
- Dependable and Cooperative
- Setup and Breakdown Procedures
- Food-Grade Sanitizers
- Employee Training and Supervision
- Inventory Rotation
- Food Production Processes
- Daily Food Preparation
- Organization and Time Management
- Loyalty Program Promotion
- Adaptability and Flexibility
- Server and Staff Support
- Quality Assessments
- Front of House Management
- Covid Symptom Screening
- Kitchen Safety Standards
- Positive Company Representation
- Taking Orders
- Machine Operation
- Plates Presentation
- Groundskeeping and Landscaping
- Heavy Lifting
- Knowledge of State Regulations
- Hospitality Service Expertise
- Operate Cash Register
- Interactive Communication Skills
- Cash Drawer Reconciliation
- Willingness to Learn
- Maintenance and Repair
- Store Opening and Closing
- Restaurant Operation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Crew Member
Sonic Drive Thru
08.2022 - Current
Cashier Assistant Manager
Circle K.
05.2022 - 07.2023
Crew Member
SUBWAY®Restaurants
01.2022 - 05.2023
Associate of Arts - History of Western Civilization And Music Appr.
Lincoln Land Community College
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