Robert Lam
Simi Valley,CA
Summary
Dynamic Procurement Executive with a strong track record in strategic sourcing and supply chain optimization. Expertise in negotiating competitive contracts and improving vendor relationships to enhance performance. Committed to leveraging data-driven insights to achieve cost reductions and operational excellence in procurement activities.
Overview
2027
2027
years of professional experience
Work History
Sr FSR (Field Sales Representative) – Procurement & Distribution
Reprally
2024 - Current
- Lead strategic sourcing and RFQ process for high-volume SKUs, negotiating pricing and payment terms to achieve 10-15% cost reduction.
- Act as primary liaison between customers and suppliers; resolve disputes, ensure order accuracy, and maintain 98% on-time delivery rate.
- Executed procure-to-pay (P2P) cycle, coordinating customer identification, product sourcing, and order consolidation for timely delivery and accurate payment processing.
- Utilized ERP systems to manage purchase orders (POs), track inventory, reconcile invoices, and process credit memos, ensuring operational efficiency.
- Managed vendor relationships and enhanced supplier performance using data-driven KPIs.
- Tracked inventory levels to maintain product availability for clients.
- Analyzed customer needs and interests and recommended specific company products and services to best meet unique customer needs.
Senior Account Manager – Procurement, Hardware & RMA
NW Payment Solutions
Vancouver, WA
2023 - 2024
- Led hardware procurement, extended warranty repairs, and RMA processing; reduced equipment downtime by 30% through improved return workflows.
- Leveraged strategic sourcing and supplier performance tracking to exceed sales goals by 25%.
- Managed full account lifecycle, overseeing contract negotiation, merchant service agreements (MSAs), and fostering strong vendor relationships.
- Negotiated payment terms and compliance requirements to mitigate risks and ensure adherence to policies.
Procurement Manager
Shivnet Inc
Ontario
2021 - 2023
- Spearheaded strategic sourcing for BestBuy Geek Squad extended warranty repair (consumer electronics/IT hardware), delivering $15M+ in savings; managed software acquisitions (Salesforce, ServiceNow, SAP) via RFX agreements.
- Negotiated vendor contracts: finalized MSAs, MSSAs, and NDAs through strategic redline reviews and SAP Ariba optimization, ensuring compliance and mitigating risk.
- Streamlined procurement processes: managed SAP Ariba workflows (RFX to PO/invoicing), conducted cost-benefit analyses, and enforced policy adherence for audit-ready contract administration.
- Facilitated stakeholder-vendor alignment: presented procurement strategies to executives, led pre-bid meetings, and managed spend analysis and KPI development.
Program Manager / Procurement Manager
TKO ELECTRONICS
Westlake Village, CA
2016 - 2021
- Led strategic sourcing, contract negotiation, and purchasing of laptop components locally and internationally; obtained multiple bids to reduce material costs by 12% on average.
- Managed all purchasing through company ERP; developed KPIs to track supplier performance and cost savings.
- Implemented documented purchasing policies and collaborated with accounting on three-way matching, invoice reconciliation, and vendor payments.
- Facilitated communication between TKO, BestBuy Inc., and external vendors to align on demand planning and bill of materials (BOM) requirements.
- Led team of 5 to meet production deadlines, addressing part shortages, production challenges, and requirement changes effectively.
- Oversaw QC, Receiving, and RMA departments, ensuring all products passed testing and RMAs were processed or rejected with justification.
Program Manager / Procurement Manager
AVNET INC
Simi Valley, CA
2012 - 2017
- Led RFQ/RFP process, negotiated pricing with global suppliers, and maintained supplier performance KPIs to optimize purchasing operations.
- Liaised with Avnet, BestBuy Inc., engineers, and external vendors to facilitate source-to-contract lifecycle and fulfill purchase requirements.
- Key role in SAP rollout – established upstream (sourcing, contracts) and downstream (procure-to-pay, invoicing) processes; met all project deadlines.
- Managed team of 8 to achieve production deadlines while resolving part shortages and implementing engineering changes.
- Oversaw QC, Receiving, and RMA departments to ensure adherence to return merchandise authorization workflows.
Purchasing Manager / Procurement Manager
Data Exchange Corp
Camarillo, CA
2006 - 2012
- Sourced, negotiated, contracted, and purchased laptop components and services locally and internationally, ensuring alignment with project needs.
- Implemented purchasing policies and procedures, collaborating with accounting on invoice reconciliation, returns, refunds, and vendor payments.
- Managed all purchasing through company ERP with accurate, audit-ready records.
- Built and led purchasing team from 0 to 15 during company growth; liaised between engineers and external vendors on BOM and purchasing requirements.
- Managed QC, Receiving, and RMA departments; certified all products passed testing and RMAs properly processed.
Skills
- Strategic Sourcing
- Contract Negotiation
- Vendor Management
- Purchasing Negotiation
- Supplier Performance
- Cost Reduction
- Spend Analysis
- Sales Process Optimization
- Sales Analytics
- KPI Development
- Cross-Functional Collaboration
- Risk compliance
- SAP
- Oracle ERP
- Microsoft Dynamics
- QuickBooks
- Sales Tracking Tools
- E-commerce Solutions
- MS Office
- Google Workspace
- Dropbox
- OneDrive
- Negotiation Techniques
- Dropbox
- OneDrive
Accomplishments
- Cost Reduction Expert – Delivered $500K+ annual cost savings through strategic sourcing, multi-bid negotiations, and supplier consolidation at TKO ELECTRONICS.
- Vendor Negotiation – Negotiated payment terms and pricing with 20+ global suppliers, reducing material costs by 12% on average across electronics components.
- RMA & Process Efficiency – Implemented RMA tracking system that reduced return processing time by 40% and improved vendor recovery rates.
- Team Leadership – Managed teams of 5–15, consistently meeting production deadlines and quality standards.
- ERP Implementation – Key role in SAP rollout at AVNET, establishing upstream (sourcing, contracts) and downstream (procure-to-pay, invoicing) processes.
Professional Development And Interests
- Procurement Technology – Leveraging ERP automation, data analytics, and AI to optimize source-to-pay and strategic sourcing decisions.
- Continuous Improvement – Committed to lean procurement, Six Sigma methodologies, cost reduction, and supplier relationship management.
Timeline
Sr FSR (Field Sales Representative) – Procurement & Distribution
Reprally
2024 - Current
Senior Account Manager – Procurement, Hardware & RMA
NW Payment Solutions
2023 - 2024
Procurement Manager
Shivnet Inc
2021 - 2023
Program Manager / Procurement Manager
TKO ELECTRONICS
2016 - 2021
Program Manager / Procurement Manager
AVNET INC
2012 - 2017
Purchasing Manager / Procurement Manager
Data Exchange Corp
2006 - 2012